# 3CX

3CX is an IP PBX phone system software sold as hosted, on-premise or self-hosted deployments. It includes AI Receptionist, AI Transcription and call center reports, with AI features built into the platform. Licenses are priced per system with a flat annual fee rather than per user.

Page: https://slateindex.ai/brand/3cx · data of 2026-11-03

## Facts

- Founded: 2005
- Headquarters: Nicosia, Cyprus
- Employees: 51–200
- Latest funding: Latest round listed as Other Investors
- Deployment: Hosted by 3CX, on-premise, or self-hosted in your own private cloud
- Best for: Companies with 25+ users that want a self-managed phone system with integrated AI

## Products

- 3CX Enterprise IP PBX: Enterprise phone system software with call queues, call routing and IVR.
- AI Receptionist: Agentic AI that handles call routing, screening and 24/7 support.
- AI Transcription: Call and voicemail transcription, with meeting summaries in the mobile apps.
- Live Chat and Messaging: Website live chat with WhatsApp and SMS messaging integration.
- Mobile and Web Apps: Android, iOS, Windows and web clients for remote work.

## Rankings

| Category | Rank | Visibility | Mentions |
|---|---|---|---|
| Contact Center | 39 of 48 | 0.4 | 1 |

## By engine

| Engine | Visibility | Mention rate |
|---|---|---|
| chatgpt | 0.0 | 0.0% |
| google_ai_mode | 1.3 | 3.7% |
| perplexity | 0.0 | 0.0% |

## Definitions

- Visibility (0–100): how often and how high AI answers name the brand, weighted by position.
- Mention rate: share of collected AI answers that name the brand.
- Share of voice: the brand's mentions as a share of all brand mentions in the category.
- Citation authority: share of answers naming the brand that cite the brand's own site.

Cite as: SlateIndex, “3CX AI visibility profile”, https://slateindex.ai/brand/3cx, data of 2026-11-03. Licence: CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/).