# Bigin by Zoho

Bigin is a pipeline-centric CRM for small businesses, built by Zoho. It includes built-in email, calls and WhatsApp, and is described as AI-powered. It runs on Zoho's infrastructure and is offered in a free tier plus Express, Premier and Bigin 360 editions.

Page: https://slateindex.ai/brand/bigin-by-zoho · data of 2026-11-03

## Facts

- Founded: 2020
- Headquarters: Chennai, India
- Employees: 5,000+
- Company type: Division of Zoho Corporation
- Deployment: Cloud
- Best for: Small businesses that need a simple, affordable pipeline CRM
- Compliance: ISO 27001, GDPR, SOC 2, HIPAA

## Products

- Bigin Free: Free tier of the Bigin CRM.
- Bigin Express: Paid edition of Bigin.
- Bigin Premier: Higher paid edition of Bigin.
- Bigin 360: Top edition of Bigin.

## Rankings

| Category | Rank | Visibility | Mentions |
|---|---|---|---|
| CRM | 13 of 39 | 6.0 | 8 |

## By engine

| Engine | Visibility | Mention rate |
|---|---|---|
| chatgpt | 2.9 | 4.2% |
| google_ai_mode | 1.7 | 3.7% |
| perplexity | 13.5 | 22.2% |

## Definitions

- Visibility (0–100): how often and how high AI answers name the brand, weighted by position.
- Mention rate: share of collected AI answers that name the brand.
- Share of voice: the brand's mentions as a share of all brand mentions in the category.
- Citation authority: share of answers naming the brand that cite the brand's own site.

Cite as: SlateIndex, “Bigin by Zoho AI visibility profile”, https://slateindex.ai/brand/bigin-by-zoho, data of 2026-11-03. Licence: CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/).