# Bitrix24

Bitrix24 is an online workspace built around a CRM, combined with task and project management, chat and video calls, a website and online store builder, HR tools and workflow automation. It is offered as a cloud service hosted on AWS in the US or EU, and as a self-hosted on-premise edition. A free plan supports unlimited users, and paid plans use a flat fee per organization rather than per-user pricing.

Page: https://slateindex.ai/brand/bitrix24 · data of 2026-11-03

## Facts

- Founded: 2012
- Headquarters: Alexandria, Virginia, United States
- Employees: 501–1,000
- Company type: Private
- Latest funding: Other Investors (Zendesk Ventures)
- Deployment: Cloud (AWS, US or EU) and on-premise
- Best for: Businesses that want CRM, project management, communication and HR tools in one workspace at a flat price

## Products

- CRM: Leads, deals, contacts, estimates, invoices, online payments, sales automation and contact center.
- Tasks & Projects: Tasks, projects, Gantt charts, Kanban boards, Scrum and time tracking.
- Collaboration: Chats, video calls, online meetings, feed, calendar, online documents, drive and webmail.
- Sites & Stores: Website builder, online store, web forms and widgets integrated with the CRM.
- HR & Automation: Employee directory, worktime tracking, absence management, workflow automation, approvals and no-code RPA.
- Vibecode: AI tool for creating apps, agents and chatbots by describing them in chat.
- Bitrix24 Enterprise: Plan for 101 to 10,000 users with up to 100 TB storage.
- Bitrix24 Self-hosted: On-premise edition hosted on the customer's own server.

## Rankings

| Category | Rank | Visibility | Mentions |
|---|---|---|---|
| CRM | 18 of 39 | 3.3 | 3 |
| Contact Center | 36 of 48 | 0.9 | 1 |

## By engine

| Engine | Visibility | Mention rate |
|---|---|---|
| chatgpt | 2.9 | 4.2% |
| google_ai_mode | 3.1 | 3.7% |
| perplexity | 3.7 | 3.7% |

## Definitions

- Visibility (0–100): how often and how high AI answers name the brand, weighted by position.
- Mention rate: share of collected AI answers that name the brand.
- Share of voice: the brand's mentions as a share of all brand mentions in the category.
- Citation authority: share of answers naming the brand that cite the brand's own site.

Cite as: SlateIndex, “Bitrix24 AI visibility profile”, https://slateindex.ai/brand/bitrix24, data of 2026-11-03. Licence: CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/).