# Bloomreach

Loomi is Bloomreach's AI platform for personalization across email, web, mobile, ads, search and conversational shopping. It reads each customer's behavior together with live catalog and store-stock data to choose the next best action, and activates that action across channels. The platform is sold mainly to ecommerce brands and retailers.

Page: https://slateindex.ai/brand/bloomreach · data of 2026-11-02

## Facts

- Founded: 2009
- Headquarters: Mountain View, California, United States
- Employees: 501–1,000
- Company type: Private, venture-backed
- Latest funding: Series D, from Bain Capital Ventures, Battery Ventures, Lightspeed, NEA and Salesforce Ventures
- Best for: Brands at scale that send high volumes of email and SMS, run ecommerce, and hold customer data spread across systems. Most customers invest $60K or more a year.
- Compliance: SOC 2 Type II, ISO 27001, ISO 27017, ISO 27018, ISO 9001, ISO 22301, GDPR, CCPA

## Products

- Email (ESP): AI-personalized email with send-time optimization, A/B testing and deliverability management.
- Marketing Automation: Cross-channel journeys across web, SMS, RCS, WhatsApp, app and ads, orchestrated by Loomi.
- Ecommerce Search: Self-learning site search that interprets shopper intent, with merchandising controls.
- Web Personalization: Real-time personalization of pages from homepage to checkout.
- Mobile App: Personalized push and in-app messaging for app users.
- Ads & Retargeting: Audience targeting and retargeting for paid media using customer data.
- Marketing Agent: Turns a single prompt into a complete, data-based campaign workflow for approval.
- Shopping Agent: Conversational assistant on the retailer's site that guides shoppers to purchases.
- Loomi Connect: Open MCP-based layer for building custom agents and connecting external AI tools to Loomi.

## Rankings

| Category | Rank | Visibility | Mentions |
|---|---|---|---|
| Marketing Automation | 27 of 46 | 1.9 | 4 |

## By engine

| Engine | Visibility | Mention rate |
|---|---|---|
| chatgpt | 2.6 | 7.4% |
| google_ai_mode | 0.0 | 0.0% |
| perplexity | 3.0 | 7.4% |

## Definitions

- Visibility (0–100): how often and how high AI answers name the brand, weighted by position.
- Mention rate: share of collected AI answers that name the brand.
- Share of voice: the brand's mentions as a share of all brand mentions in the category.
- Citation authority: share of answers naming the brand that cite the brand's own site.

Cite as: SlateIndex, “Bloomreach AI visibility profile”, https://slateindex.ai/brand/bloomreach, data of 2026-11-02. Licence: CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/).