# Capsule

Capsule is a cloud-based CRM for individuals, small businesses and sales teams. It manages contacts, sales pipelines, projects and tasks, with reporting, workflow automations and optional AI features. It is accessed through a browser and a mobile app, and an email marketing add-on, Transpond, is natively integrated.

Page: https://slateindex.ai/brand/capsule · data of 2026-11-03

## Facts

- Founded: 2009
- Headquarters: Manchester, United Kingdom
- Employees: 11–50
- Company type: Private
- Latest funding: Seed
- Deployment: Cloud (SaaS), hosted on AWS
- Best for: Individuals, small businesses and SMB sales teams wanting an easy-to-use CRM
- Compliance: SOC 2 Type II, PCI-DSS

## Products

- Capsule CRM: CRM for contacts, sales pipelines, project boards, tasks and reporting.
- Transpond (Marketing add-on): Email marketing suite with webforms, analytics and automations, natively integrated with Capsule.
- Capsule AI features: AI summaries, contact and business enrichment, pipeline generator and meeting prep.

## Rankings

| Category | Rank | Visibility | Mentions |
|---|---|---|---|
| CRM | 33 of 39 | 0.9 | 2 |

## By engine

| Engine | Visibility | Mention rate |
|---|---|---|
| chatgpt | 0.0 | 0.0% |
| google_ai_mode | 0.0 | 0.0% |
| perplexity | 2.6 | 7.4% |

## Definitions

- Visibility (0–100): how often and how high AI answers name the brand, weighted by position.
- Mention rate: share of collected AI answers that name the brand.
- Share of voice: the brand's mentions as a share of all brand mentions in the category.
- Citation authority: share of answers naming the brand that cite the brand's own site.

Cite as: SlateIndex, “Capsule AI visibility profile”, https://slateindex.ai/brand/capsule, data of 2026-11-03. Licence: CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/).