# Chaport

Chaport is live chat and customer messaging software for websites. It combines a live chat widget, chatbots, a multi-channel inbox for email, Facebook, Telegram and Viber, and a knowledge base with an FAQ bot. Operators can reply from web, desktop and mobile apps.

Page: https://slateindex.ai/brand/chaport · data of 2026-11-03

## Facts

- Founded: 2014
- Headquarters: Alhambra, California, United States
- Employees: 11–50
- Company type: Private, bootstrapped
- Latest funding: Bootstrapped
- Deployment: SaaS
- Best for: Startups and SMBs that want simple live chat with messaging channels in one place

## Products

- Live Chat: Website live chat widget with auto-invitations, typing insights and saved replies.
- Chatbots: Chatbots that answer common questions, qualify leads and collect feedback, including outside office hours.
- Multi-Channel: Answers live chat, email, Facebook, Telegram and Viber messages in one place.
- Knowledge base: Self-service help articles, with an FAQ bot that suggests them inside the chat.
- Mobile and desktop apps: Chaport apps for iOS, Android, Web, Windows and macOS with synchronization across devices.

## Rankings

| Category | Rank | Visibility | Mentions |
|---|---|---|---|
| Live Chat & AI Support | 41 of 44 | 0.0 | 0 |

## By engine

| Engine | Visibility | Mention rate |
|---|---|---|
| chatgpt | 0.0 | 0.0% |
| google_ai_mode | 0.0 | 0.0% |
| perplexity | 0.0 | 0.0% |

## Definitions

- Visibility (0–100): how often and how high AI answers name the brand, weighted by position.
- Mention rate: share of collected AI answers that name the brand.
- Share of voice: the brand's mentions as a share of all brand mentions in the category.
- Citation authority: share of answers naming the brand that cite the brand's own site.

Cite as: SlateIndex, “Chaport AI visibility profile”, https://slateindex.ai/brand/chaport, data of 2026-11-03. Licence: CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/).