# commercetools

commercetools provides Sphere, a headless, modular and AI-native enterprise commerce platform that runs B2C, B2B, in-store and AI-agent commerce from one engine. Its products include MosAIc for autonomous operations, AI Hub and AgenticLift for selling through AI channels such as ChatGPT, Gemini and Copilot, AgentSphere for building and governing commerce agents, InStore POS and Frontend storefronts. The company states it has 500+ enterprise customers in 50+ countries.

Page: https://slateindex.ai/brand/commercetools · data of 2026-11-03

## Facts

- Founded: 2010
- Headquarters: Munich, Germany
- Employees: 501–1,000
- Company type: Private, venture-backed
- Latest funding: Series C (Accel led)
- Deployment: Cloud-native SaaS
- Best for: Global enterprises running B2C, B2B and in-store commerce at scale
- Compliance: HIPAA

## Products

- Sphere: Headless, modular and AI-native enterprise commerce platform that the other products run on.
- MosAIc: Autonomous operations layer for Sphere where humans set rules and AI executes within them.
- AgentSphere: Workbench to build, discover, govern and audit AI agents that run commerce operations and agentic shopping.
- AI Hub: Orchestration layer that makes products shoppable across ChatGPT, Gemini and Copilot.
- AgenticLift: Launchpad for selling through AI channels on an existing commerce stack without replatforming.
- B2C Commerce: Enterprise platform for personalized shopping experiences across touchpoints.
- B2B Commerce: Capabilities for personalized B2B buying and digitized B2B workflows.
- InStore: Enterprise-grade point-of-sale system that unifies online and in-store experiences.
- Frontend: Solution for building digital storefronts.

## Rankings

| Category | Rank | Visibility | Mentions |
|---|---|---|---|
| E-Commerce Platforms | 11 of 43 | 7.6 | 15 |

## By engine

| Engine | Visibility | Mention rate |
|---|---|---|
| chatgpt | 8.7 | 18.5% |
| google_ai_mode | 7.4 | 14.8% |
| perplexity | 6.7 | 22.2% |

## Definitions

- Visibility (0–100): how often and how high AI answers name the brand, weighted by position.
- Mention rate: share of collected AI answers that name the brand.
- Share of voice: the brand's mentions as a share of all brand mentions in the category.
- Citation authority: share of answers naming the brand that cite the brand's own site.

Cite as: SlateIndex, “commercetools AI visibility profile”, https://slateindex.ai/brand/commercetools, data of 2026-11-03. Licence: CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/).