# Gainsight PX

Gainsight PX is the product experience module of Gainsight's customer success platform. It provides product analytics, in-app guides and engagements, an in-app hub, and user surveys and feedback for tracking and driving product adoption. It is cloud-based and sold alongside Gainsight's other customer success products.

Page: https://slateindex.ai/brand/gainsight-px · data of 2026-11-03

## Facts

- Headquarters: San Francisco, CA, United States
- Employees: 1,001–5,000
- Company type: Division of Gainsight
- Latest funding: Series E
- Deployment: Cloud-based
- Compliance: SOC 2 Type II, ISO/IEC 27001:2022, GDPR, HIPAA, CCPA

## Products

- Product Analytics: Product usage analytics for roadmap and customer health decisions.
- In-App Guides & Engagements: Digital in-app engagements that increase product adoption.
- In-App Hub: In-app hub for guidance and help content, formerly KC Bot.
- User Surveys & Feedback: Surveys and user feedback collected inside the product.

## Rankings

| Category | Rank | Visibility | Mentions |
|---|---|---|---|
| Product Analytics | 10 of 30 | 7.9 | 14 |

## By engine

| Engine | Visibility | Mention rate |
|---|---|---|
| chatgpt | 2.4 | 7.4% |
| google_ai_mode | 7.0 | 18.5% |
| perplexity | 14.3 | 25.9% |

## Definitions

- Visibility (0–100): how often and how high AI answers name the brand, weighted by position.
- Mention rate: share of collected AI answers that name the brand.
- Share of voice: the brand's mentions as a share of all brand mentions in the category.
- Citation authority: share of answers naming the brand that cite the brand's own site.

Cite as: SlateIndex, “Gainsight PX AI visibility profile”, https://slateindex.ai/brand/gainsight-px, data of 2026-11-03. Licence: CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/).