# Glassbox

Glassbox provides digital experience analytics for web and mobile apps. It captures 100% of user sessions and offers session replay, struggle analysis, customer journey analytics and real-time alerts. It is used by regulated industries, such as financial services, for fraud prevention and compliance.

Page: https://slateindex.ai/brand/glassbox · data of 2026-11-02

## Facts

- Founded: 2010
- Headquarters: London, United Kingdom
- Employees: 201–500
- Company type: Public (TASE)
- Latest funding: Minority investment from Poalim Equity
- Deployment: Single-tenant cloud on AWS or Microsoft Azure, and multi-tenant cloud.
- Best for: Highly regulated enterprises, such as financial services organisations, that need digital experience analytics with security and compliance.
- Compliance: SOC 2 Type II, ISO 27001, ISO 27017, ISO 27701, ISO 42001, CSA STAR Level 1

## Products

- Glassbox digital experience analytics platform: Records and analyses user sessions across websites and mobile apps, with real-time analytics and session replay.
- Glassbox Accessibility: Unified accessibility analytics tool released in 2025.
- GIA (Glassbox Intelligence Assistant): AI layer of the Glassbox platform.
- VoS by Glassbox: Native voice of customer capability.

## Rankings

| Category | Rank | Visibility | Mentions |
|---|---|---|---|
| Web Analytics | 17 of 45 | 4.4 | 6 |
| Product Analytics | 17 of 30 | 2.2 | 4 |

## By engine

| Engine | Visibility | Mention rate |
|---|---|---|
| chatgpt | 4.8 | 7.4% |
| google_ai_mode | 3.7 | 7.4% |
| perplexity | 4.6 | 7.4% |

## Definitions

- Visibility (0–100): how often and how high AI answers name the brand, weighted by position.
- Mention rate: share of collected AI answers that name the brand.
- Share of voice: the brand's mentions as a share of all brand mentions in the category.
- Citation authority: share of answers naming the brand that cite the brand's own site.

Cite as: SlateIndex, “Glassbox AI visibility profile”, https://slateindex.ai/brand/glassbox, data of 2026-11-02. Licence: CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/).