# Heap

Heap is a product analytics platform, now part of Contentsquare, that automatically captures user interactions on websites and apps from a single snippet, without manual event tagging. It provides analytics charts, funnels, journeys, retention and session replay as an add-on, plus data science alerts on friction points. Plans range from a free tier to quote-based Premier.

Page: https://slateindex.ai/brand/heap · data of 2026-11-03

## Facts

- Company type: Division of Contentsquare
- Latest funding: Series D
- Deployment: Cloud-based; deployment starts by installing a free tracking snippet on the site
- Best for: Product and growth teams that want complete user behavior data without engineering-led event tagging
- Compliance: SOC 2 Type II, GDPR compliant, CCPA compliant, ISO 27001, ISO 27701, ISO 27017, ISO 27018

## Products

- Heap Product Analytics: Automatic capture of user behavior on web and mobile for funnels, journeys, retention and segmentation.
- Sense: Contentsquare's AI assistant, included in paid Heap plans, for getting started with analytics.
- Session Replay: Add-on that shows the session behind a user action to explain why it happened.
- Heap Illuminate: Data science capabilities that alert teams to friction and opportunity in the digital experience.
- Heap Connect: Add-on that syncs Heap data to a data warehouse automatically and retroactively.
- Heap Activate: Add-on that integrates Heap data with customer engagement tools for email, in-app guides and more.

## Rankings

| Category | Rank | Visibility | Mentions |
|---|---|---|---|
| Product Analytics | 4 of 30 | 36.1 | 52 |
| Web Analytics | 20 of 45 | 3.3 | 9 |

## By engine

| Engine | Visibility | Mention rate |
|---|---|---|
| chatgpt | 43.0 | 77.8% |
| google_ai_mode | 31.3 | 55.6% |
| perplexity | 34.1 | 59.3% |

## Definitions

- Visibility (0–100): how often and how high AI answers name the brand, weighted by position.
- Mention rate: share of collected AI answers that name the brand.
- Share of voice: the brand's mentions as a share of all brand mentions in the category.
- Citation authority: share of answers naming the brand that cite the brand's own site.

Cite as: SlateIndex, “Heap AI visibility profile”, https://slateindex.ai/brand/heap, data of 2026-11-03. Licence: CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/).