# HighLevel

HighLevel is a sales and marketing platform for agencies and small businesses. It combines a CRM, conversation and voice AI, websites and funnels, workflow automations, review management and broadcast campaigns. Agencies can white-label the platform and resell it to their own clients through sub-accounts.

Page: https://slateindex.ai/brand/highlevel · data of 2026-11-02

## Facts

- Founded: 2018
- Headquarters: Dallas, Texas
- Employees: 1,001–5,000
- Company type: Private, venture-backed
- Latest funding: General Atlantic strategic investment (reported by Checkthat.ai)
- Deployment: Web app and mobile app, delivered as software as a service
- Best for: Marketing agencies that want to white-label and resell one platform to their clients, and solo marketers or small businesses that want a single system
- Compliance: SOC 2 Type II, ISO/IEC 27001:2022, PCI DSS v4.0.1, HIPAA compliance

## Products

- CRM and Pipelines: Contact management and sales pipelines.
- Conversation AI: A single conversation stream across SMS, Messenger, Instagram DM, WhatsApp and live chat.
- Voice AI: AI voice calling for inbound and outbound calls.
- Websites and Funnels: Website, funnel and landing page builder.
- Reputation Management: Review requests, review widgets and AI review replies.
- Workflow Automations: Drag-and-drop automation builder.
- Mobile App: Runs the business from a phone, including video messages.

## Rankings

| Category | Rank | Visibility | Mentions |
|---|---|---|---|
| Marketing Automation | 25 of 46 | 1.9 | 2 |

## By engine

| Engine | Visibility | Mention rate |
|---|---|---|
| chatgpt | 0.0 | 0.0% |
| google_ai_mode | 2.6 | 3.7% |
| perplexity | 3.1 | 3.7% |

## Definitions

- Visibility (0–100): how often and how high AI answers name the brand, weighted by position.
- Mention rate: share of collected AI answers that name the brand.
- Share of voice: the brand's mentions as a share of all brand mentions in the category.
- Citation authority: share of answers naming the brand that cite the brand's own site.

Cite as: SlateIndex, “HighLevel AI visibility profile”, https://slateindex.ai/brand/highlevel, data of 2026-11-02. Licence: CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/).