# Hotjar

Hotjar provides heatmaps, session recordings and surveys that show how visitors use a website and what they think of it. The product is now part of Contentsquare, and new users sign up for Contentsquare instead. Hotjar's own free plan captured 35 sessions a day, while the Contentsquare free plan captures up to 200k sessions per month.

Page: https://slateindex.ai/brand/hotjar · data of 2026-11-02

## Facts

- Company type: Division of Contentsquare
- Best for: Midsize and SMB businesses that want heatmaps, session recordings and surveys in one product experience platform.
- Compliance: ISO 27001, ISO 27017, ISO 27018, ISO 27701, SOC 2 Type 2

## Products

- Heatmaps and Attention Maps: See where users click, hover and scroll, with attention maps showing real engagement.
- Session Replay: Replay real user sessions to spot struggles, errors and moments of delight.
- Surveys and Feedback: Collect survey responses and user interviews to capture customer voice at scale.
- Funnels: Visualise drop-off at each step of key user flows.
- Error Monitoring: Catch JavaScript errors and see how many users they affect.
- Performance Monitoring: Show how slow load times affect user behaviour and revenue.
- Sense AI: AI summaries of heatmaps and recordings, with questions answered about your data.

## Rankings

| Category | Rank | Visibility | Mentions |
|---|---|---|---|
| Web Analytics | 15 of 45 | 4.9 | 10 |
| Product Analytics | 16 of 30 | 2.2 | 3 |

## By engine

| Engine | Visibility | Mention rate |
|---|---|---|
| chatgpt | 4.6 | 11.1% |
| google_ai_mode | 5.0 | 7.4% |
| perplexity | 5.2 | 18.5% |

## Definitions

- Visibility (0–100): how often and how high AI answers name the brand, weighted by position.
- Mention rate: share of collected AI answers that name the brand.
- Share of voice: the brand's mentions as a share of all brand mentions in the category.
- Citation authority: share of answers naming the brand that cite the brand's own site.

Cite as: SlateIndex, “Hotjar AI visibility profile”, https://slateindex.ai/brand/hotjar, data of 2026-11-02. Licence: CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/).