# Issabel

Issabel is an open-source unified communications PBX with web-based configuration, management, and reporting, and predictive dialing and call and contact center modules can be added. Its commercial Contact Center module runs on Issabel PBX and handles voice and digital channels such as WhatsApp, Telegram, and WebChat. Issabel LLC operates the product and said in October 2025 that it would move from on-premise offerings to cloud-focused ones.

Page: https://slateindex.ai/brand/issabel · data of 2026-11-03

## Facts

- Founded: 2016
- Deployment: Moving from on-premise servers and hardware to cloud-focused offerings, announced October 2025

## Products

- Issabel PBX: Open-source unified communications PBX with web-based configuration, management, and reporting.
- Issabel Contact Center: Commercial module that runs on Issabel PBX, with real-time monitoring, call takeover, whisper to agents, call recording, and voice and digital channels.

## Rankings

| Category | Rank | Visibility | Mentions |
|---|---|---|---|
| Contact Center | 45 of 48 | 0.0 | 0 |

## By engine

| Engine | Visibility | Mention rate |
|---|---|---|
| chatgpt | 0.0 | 0.0% |
| google_ai_mode | 0.0 | 0.0% |
| perplexity | 0.0 | 0.0% |

## Definitions

- Visibility (0–100): how often and how high AI answers name the brand, weighted by position.
- Mention rate: share of collected AI answers that name the brand.
- Share of voice: the brand's mentions as a share of all brand mentions in the category.
- Citation authority: share of answers naming the brand that cite the brand's own site.

Cite as: SlateIndex, “Issabel AI visibility profile”, https://slateindex.ai/brand/issabel, data of 2026-11-03. Licence: CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/).