# JustCall

JustCall is a cloud phone and SMS platform for sales and support teams. It provides business phone numbers, IVR and call routing, power, predictive and auto dialers, call recording, and SMS, MMS and WhatsApp messaging in one inbox. Its AI Voice Agent answers and qualifies inbound calls, and AI coaching and call scoring cover agent performance.

Page: https://slateindex.ai/brand/justcall · data of 2026-11-03

## Facts

- Founded: 2016
- Headquarters: Palo Alto, California
- Employees: 201–500
- Company type: Division of SaaS Labs
- Latest funding: Series B
- Deployment: Cloud
- Best for: Sales and support teams that want phone, SMS and AI calling in one platform without adding headcount
- Compliance: SOC 2 Type 2, ISO 27001:2022

## Products

- AI Voice Agent: Answers, qualifies and routes inbound calls 24/7 and books meetings.
- Business Phone System: Cloud phone numbers, IVR, call routing and call forwarding with local numbers in 70+ countries.
- Sales Dialer (SalesPro): Power, predictive and auto dialers for outbound sales teams.
- Call Center Software: Automated call distribution, call recording and real-time agent analytics for support teams.
- SMS, MMS and WhatsApp Inbox: Shared inbox for texts, multimedia and WhatsApp messages, with bulk SMS and SMS bots.
- Conversation Intelligence: AI call transcription, call scoring, agent coaching and real-time agent assist.

## Rankings

| Category | Rank | Visibility | Mentions |
|---|---|---|---|
| Contact Center | 22 of 48 | 5.3 | 9 |

## By engine

| Engine | Visibility | Mention rate |
|---|---|---|
| chatgpt | 2.5 | 7.7% |
| google_ai_mode | 2.6 | 3.7% |
| perplexity | 10.7 | 22.2% |

## Definitions

- Visibility (0–100): how often and how high AI answers name the brand, weighted by position.
- Mention rate: share of collected AI answers that name the brand.
- Share of voice: the brand's mentions as a share of all brand mentions in the category.
- Citation authority: share of answers naming the brand that cite the brand's own site.

Cite as: SlateIndex, “JustCall AI visibility profile”, https://slateindex.ai/brand/justcall, data of 2026-11-03. Licence: CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/).