# Khoros

Khoros is an AI-powered customer engagement platform with two products. Aurora AI is a community platform where customer questions become shared knowledge, and Iris AI is a social media management platform for publishing, engagement and social listening. The company was formed from the Lithium Technologies and Spredfast heritages and is now part of IgniteTech.

Page: https://slateindex.ai/brand/khoros · data of 2026-11-02

## Facts

- Founded: 2019
- Headquarters: Austin, Texas, United States
- Employees: 501–1,000
- Company type: Division of IgniteTech
- Latest funding: Private equity round led by Vista Equity Partners
- Deployment: Hosted on AWS in the US, Ireland and Australia
- Best for: Large enterprise brands with high regulatory control needs
- Compliance: AICPA SOC, ISO 27001, ISO 22301, ISO 27701, PCI DSS 4.0

## Products

- Aurora AI: AI-native community platform for self-service, knowledge synthesis, moderation and community analytics.
- Iris AI: AI-native social media management platform for content creation, scheduling, social listening and engagement routing.

## Rankings

| Category | Rank | Visibility | Mentions |
|---|---|---|---|
| Social Media Management | 27 of 51 | 1.4 | 3 |

## By engine

| Engine | Visibility | Mention rate |
|---|---|---|
| chatgpt | 1.3 | 3.7% |
| google_ai_mode | 0.0 | 0.0% |
| perplexity | 3.0 | 7.4% |

## Definitions

- Visibility (0–100): how often and how high AI answers name the brand, weighted by position.
- Mention rate: share of collected AI answers that name the brand.
- Share of voice: the brand's mentions as a share of all brand mentions in the category.
- Citation authority: share of answers naming the brand that cite the brand's own site.

Cite as: SlateIndex, “Khoros AI visibility profile”, https://slateindex.ai/brand/khoros, data of 2026-11-02. Licence: CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/).