# KnowledgeOwl

KnowledgeOwl is cloud knowledge base software for creating, organizing and sharing internal and external documentation in one platform. It includes search that understands meaning, Owl Analytics reporting, and a built-in AI chatbot that answers only from the customer's own knowledge base and shows its sources. The company says it has built knowledge base software since 2011 and runs on its own profits without outside investment.

Page: https://slateindex.ai/brand/knowledgeowl · data of 2026-11-03

## Facts

- Founded: 2011
- Headquarters: Boulder, Colorado, United States
- Employees: 1–10
- Company type: Private, bootstrapped
- Latest funding: Bootstrapped
- Deployment: Cloud-based
- Best for: Software companies, support teams and documentation teams that want one knowledge base tool with all features on every plan.
- Compliance: GDPR, PCI-A, B Corporation

## Products

- KnowledgeOwl knowledge base: Cloud platform for writing, organizing, securing and publishing internal and external knowledge bases, with a WYSIWYG editor, themes and reader groups.
- Owl Analytics: Reporting on how readers search and use articles, and on author activity, to find content gaps.
- AI chatbot: Built-in chatbot that answers only from the knowledge base content, cites sources, and says when it does not know.

## Rankings

| Category | Rank | Visibility | Mentions |
|---|---|---|---|
| Knowledge Management | 20 of 52 | 4.3 | 7 |

## By engine

| Engine | Visibility | Mention rate |
|---|---|---|
| chatgpt | 8.2 | 14.8% |
| google_ai_mode | 0.0 | 0.0% |
| perplexity | 4.8 | 11.1% |

## Definitions

- Visibility (0–100): how often and how high AI answers name the brand, weighted by position.
- Mention rate: share of collected AI answers that name the brand.
- Share of voice: the brand's mentions as a share of all brand mentions in the category.
- Citation authority: share of answers naming the brand that cite the brand's own site.

Cite as: SlateIndex, “KnowledgeOwl AI visibility profile”, https://slateindex.ai/brand/knowledgeowl, data of 2026-11-03. Licence: CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/).