# Microsoft Dynamics 365 Field Service

Dynamics 365 Field Service is a field service management application covering work order management, resource scheduling, asset management and frontline worker tools. It is offered in two editions, Dynamics 365 Field Service and Dynamics 365 Field Service Contractor, and is described as cloud-based. The Field Service Mobile app gives technicians work order details, instructions, asset and service history, with offline support.

Page: https://slateindex.ai/brand/microsoft-dynamics-365-field-service · data of 2026-11-03

## Facts

- Company type: Division of Microsoft
- Deployment: Cloud-based
- Compliance: HITRUST, SOC 1, SOC 2, ISO 27001, ISO 27017

## Products

- Dynamics 365 Field Service: Field service management application for work orders, resource scheduling, asset management and frontline worker tools.
- Dynamics 365 Field Service Contractor: Edition of Field Service offered for contractors.
- Resource Scheduling Optimization: Add-on that provides automated scheduling.
- Field Service Mobile app: Mobile app giving technicians work order details, instructions, asset and service history, with offline support.

## Rankings

| Category | Rank | Visibility | Mentions |
|---|---|---|---|
| Field Service Management | 4 of 39 | 30.5 | 38 |

## By engine

| Engine | Visibility | Mention rate |
|---|---|---|
| chatgpt | 30.0 | 48.1% |
| google_ai_mode | 32.4 | 48.1% |
| perplexity | 29.1 | 44.4% |

## Definitions

- Visibility (0–100): how often and how high AI answers name the brand, weighted by position.
- Mention rate: share of collected AI answers that name the brand.
- Share of voice: the brand's mentions as a share of all brand mentions in the category.
- Citation authority: share of answers naming the brand that cite the brand's own site.

Cite as: SlateIndex, “Microsoft Dynamics 365 Field Service AI visibility profile”, https://slateindex.ai/brand/microsoft-dynamics-365-field-service, data of 2026-11-03. Licence: CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/).