# Middleware

Middleware is a full-stack observability platform that monitors infrastructure, Kubernetes and containers, logs, application performance, databases, synthetic tests, real user sessions and LLM applications in one place. Its OpsAI component correlates signals across the stack, identifies root causes and suggests fixes. The platform uses OpenTelemetry as the framework for its agents and consolidates metrics, logs, traces and events on one timeline.

Page: https://slateindex.ai/brand/middleware · data of 2026-11-03

## Facts

- Founded: 2022
- Headquarters: San Francisco, California, US
- Employees: 51–200
- Company type: Private, venture-backed
- Latest funding: Seed
- Deployment: Agent-based install, including a Kubernetes install agent for connecting clusters and a single-agent script for auto-instrumentation.
- Best for: Platform engineers and SREs who run cloud, hybrid and Kubernetes systems and want faster incident resolution.

## Products

- Infrastructure Monitoring: Host, VM and cloud service monitoring with high-cardinality metrics, anomaly detection and AI dashboards.
- Container Monitoring: Kubernetes and container visibility with cluster-level health dashboards.
- Log Monitoring: Log search and analysis correlated with traces and metrics, with AI-powered QueryGenie.
- Database Monitoring: Query-level performance monitoring for MySQL, PostgreSQL, MongoDB, Cassandra and Aurora.
- Synthetic Monitoring: API and browser journey tests run from multiple locations to detect availability and latency issues.
- Application Performance Monitoring: Distributed tracing, continuous profiling and service dependency views.
- Real User Monitoring: Web and mobile user session replay correlated with backend traces.
- LLM Observability: Monitoring of LLM applications and AI agents, including latency, token usage, cost and errors.
- OpsAI: AI component that detects, diagnoses and helps fix production issues.

## Rankings

| Category | Rank | Visibility | Mentions |
|---|---|---|---|
| Observability | 35 of 45 | 0.3 | 1 |

## By engine

| Engine | Visibility | Mention rate |
|---|---|---|
| chatgpt | 0.0 | 0.0% |
| google_ai_mode | 0.0 | 0.0% |
| perplexity | 0.9 | 3.7% |

## Definitions

- Visibility (0–100): how often and how high AI answers name the brand, weighted by position.
- Mention rate: share of collected AI answers that name the brand.
- Share of voice: the brand's mentions as a share of all brand mentions in the category.
- Citation authority: share of answers naming the brand that cite the brand's own site.

Cite as: SlateIndex, “Middleware AI visibility profile”, https://slateindex.ai/brand/middleware, data of 2026-11-03. Licence: CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/).