# MoEngage

MoEngage is a customer engagement platform for consumer brands that combines customer data, analytics and segmentation with messaging across more than 16 channels, including email, push, SMS, WhatsApp and RCS. Its Merlin AI Agents and AI Decisioning features build marketing workflows and choose offers and message variations for each user. The platform also offers web and app personalization and triggered transactional alerts.

Page: https://slateindex.ai/brand/moengage · data of 2026-11-02

## Facts

- Founded: 2014
- Headquarters: San Francisco, California, United States
- Employees: 501–1,000
- Company type: Private, venture-backed
- Latest funding: Round led by Steadview Capital
- Best for: Marketing and product teams at consumer brands that run personalized campaigns across channels
- Compliance: ISO 27001:2022, SOC 2 Type 2, CSA STAR, ISO 27701, ISO 22301

## Products

- Merlin AI Agents: Native and custom AI agents that run marketing workflows
- AI Decisioning: Offer and campaign decisioning that picks the right offer or message variation for each user
- Data & Analytics: Warehouse-native segments and analytics on customer data
- Cross-Channel Marketing: Email, push, SMS, WhatsApp, RCS and in-app messaging from one platform
- Web & App Personalization: Real-time personalization of web and app experiences
- MoEngage Inform: Single API for triggered transactional messages across channels

## Rankings

| Category | Rank | Visibility | Mentions |
|---|---|---|---|
| Email Marketing | 53 of 55 | 0.0 | 0 |

## By engine

| Engine | Visibility | Mention rate |
|---|---|---|
| chatgpt | 0.0 | 0.0% |
| google_ai_mode | 0.0 | 0.0% |
| perplexity | 0.0 | 0.0% |

## Definitions

- Visibility (0–100): how often and how high AI answers name the brand, weighted by position.
- Mention rate: share of collected AI answers that name the brand.
- Share of voice: the brand's mentions as a share of all brand mentions in the category.
- Citation authority: share of answers naming the brand that cite the brand's own site.

Cite as: SlateIndex, “MoEngage AI visibility profile”, https://slateindex.ai/brand/moengage, data of 2026-11-02. Licence: CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/).