# Netomi

Netomi builds AI agents that handle customer service requests across chat, email, SMS and voice for large brands. Its platform includes no-code tools and governance for compliance. Netomi states that its models come from OpenAI, Anthropic and Google, and that it integrates with Salesforce, OpenAI and Adobe.

Page: https://slateindex.ai/brand/netomi · data of 2026-11-03

## Facts

- Founded: 2015
- Headquarters: San Mateo, CA
- Company type: Private, venture-backed
- Latest funding: Seed, led by Y Combinator and Index Ventures
- Deployment: Cloud-based and on-premises
- Best for: Large brands with medium-to-high complexity customer requests
- Compliance: SOC 2 Type II, ISO 27001, GDPR, CCPA, PDPA, HIPAA, PCI DSS

## Products

- Netomi agentic AI platform: AI agents that resolve customer requests across chat, email, SMS and voice, with no-code tools and governance for compliance.

## Rankings

| Category | Rank | Visibility | Mentions |
|---|---|---|---|
| Live Chat & AI Support | 28 of 44 | 1.4 | 2 |

## By engine

| Engine | Visibility | Mention rate |
|---|---|---|
| chatgpt | 2.0 | 3.7% |
| google_ai_mode | 2.0 | 3.7% |
| perplexity | 0.0 | 0.0% |

## Definitions

- Visibility (0–100): how often and how high AI answers name the brand, weighted by position.
- Mention rate: share of collected AI answers that name the brand.
- Share of voice: the brand's mentions as a share of all brand mentions in the category.
- Citation authority: share of answers naming the brand that cite the brand's own site.

Cite as: SlateIndex, “Netomi AI visibility profile”, https://slateindex.ai/brand/netomi, data of 2026-11-03. Licence: CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/).