# Olark

Olark is live chat software for websites that adds an AI agent. The agent learns from a site's current content and documentation, answers visitor questions, qualifies leads and hands the conversation to a human agent. It is priced at a flat monthly fee with unlimited AI conversations, plus a per-seat fee for each human agent.

Page: https://slateindex.ai/brand/olark · data of 2026-11-03

## Facts

- Founded: 2008
- Headquarters: Ann Arbor, Michigan, United States
- Employees: 11–50
- Company type: Private, bootstrapped
- Latest funding: Angel
- Best for: Marketers running their own website funnel who want an AI agent that hands off to human staff
- Compliance: B Corp certified

## Products

- Standard AI Website Agent: AI agent, powered by Aiden, that answers visitor questions from the live site, qualifies leads and brings in a human when needed. Priced at $400 per month billed annually, with unlimited conversations.
- Live Chat: Human-only live chat for website visitors, priced at $29 per agent per month. The AI agent can be added later.

## Rankings

| Category | Rank | Visibility | Mentions |
|---|---|---|---|
| Live Chat & AI Support | 17 of 44 | 3.6 | 7 |

## By engine

| Engine | Visibility | Mention rate |
|---|---|---|
| chatgpt | 2.2 | 7.4% |
| google_ai_mode | 2.0 | 3.7% |
| perplexity | 6.7 | 14.8% |

## Definitions

- Visibility (0–100): how often and how high AI answers name the brand, weighted by position.
- Mention rate: share of collected AI answers that name the brand.
- Share of voice: the brand's mentions as a share of all brand mentions in the category.
- Citation authority: share of answers naming the brand that cite the brand's own site.

Cite as: SlateIndex, “Olark AI visibility profile”, https://slateindex.ai/brand/olark, data of 2026-11-03. Licence: CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/).