# Oracle CX

Oracle CX is Oracle Corporation's customer experience suite covering sales, marketing, commerce and customer service. It includes CX Sales with sales force automation and CPQ, plus marketing tools such as Eloqua, Responsys and the Unity Customer Data Platform. Modules are typically licensed separately on a subscription basis, priced by module and user volume.

Page: https://slateindex.ai/brand/oracle-cx · data of 2026-11-03

## Facts

- Headquarters: Austin, Texas
- Employees: 5,000+
- Company type: Division of Oracle (NYSE: ORCL)
- Deployment: Cloud (subscription)
- Best for: Large enterprises
- Compliance: ISO/IEC 42001, CSA STAR Level 2

## Products

- Oracle CX Sales: Sales force automation module of the CX suite.
- Oracle CPQ: Configure, price, quote tool for sales.
- Oracle Eloqua: Marketing automation within the CX marketing offering.
- Oracle Responsys: Marketing tool within the CX marketing offering.
- Oracle Unity Customer Data Platform: Customer data platform listed under CX marketing.

## Rankings

| Category | Rank | Visibility | Mentions |
|---|---|---|---|
| CRM | 9 of 39 | 7.8 | 12 |

## By engine

| Engine | Visibility | Mention rate |
|---|---|---|
| chatgpt | 9.8 | 20.8% |
| google_ai_mode | 0.9 | 3.7% |
| perplexity | 12.6 | 22.2% |

## Definitions

- Visibility (0–100): how often and how high AI answers name the brand, weighted by position.
- Mention rate: share of collected AI answers that name the brand.
- Share of voice: the brand's mentions as a share of all brand mentions in the category.
- Citation authority: share of answers naming the brand that cite the brand's own site.

Cite as: SlateIndex, “Oracle CX AI visibility profile”, https://slateindex.ai/brand/oracle-cx, data of 2026-11-03. Licence: CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/).