# Pega

Pega (Pegasystems) provides an enterprise platform for AI decisioning and workflow automation. Pega Platform is used to build, run and govern workflows that orchestrate AI agents, people and systems, and Pega Blueprint is an AI workspace for designing applications. The company also sells customer engagement, customer service and sales automation applications, and offers Pega Cloud as a fully managed SaaS service.

Page: https://slateindex.ai/brand/pega · data of 2026-11-03

## Facts

- Founded: 1983
- Headquarters: Waltham, Massachusetts, United States
- Employees: 5,000+
- Company type: Public (NASDAQ: PEGA)
- Latest funding: IPO
- Deployment: Cloud (Pega Cloud, fully managed SaaS)
- Best for: Large enterprises in regulated industries that need governed workflow automation and decisioning
- Compliance: SOC 1 Type II, SOC 2 Type II, ISO 27001, ISO 42001, ISO 22301:2019, ISO 9001, CSA, PCI DSS, Cyber Essentials, Cyber Essentials Plus, HITRUST, GDPR, FedRAMP, HIPAA, IRAP

## Products

- Pega Platform: Platform for orchestrating AI agents, people and systems, with decisioning and governance built in.
- Pega Blueprint: AI-powered workspace that turns workflows into build-ready applications.
- Pega Customer Engagement Blueprint: Designs customer journeys and engagement strategies across touchpoints.
- Pega Customer Decision Hub: AI-driven next-best-action decisioning for customer engagement.
- Pega Customer Service: Customer service application with case management.
- Pega Sales Automation: Sales automation application.
- Pega Cloud: Fully managed, cloud-native SaaS hosting for Pega applications.
- Pega Robotic Process Automation: Robotic automation of repetitive tasks.

## Rankings

| Category | Rank | Visibility | Mentions |
|---|---|---|---|
| CRM | 32 of 39 | 1.0 | 2 |
| Low-Code & No-Code | 34 of 43 | 2.0 | 6 |
| AI Agents | 68 of 80 | 0.6 | 2 |

## By engine

| Engine | Visibility | Mention rate |
|---|---|---|
| chatgpt | 1.0 | 4.2% |
| google_ai_mode | 0.0 | 0.0% |
| perplexity | 2.0 | 3.7% |

## Definitions

- Visibility (0–100): how often and how high AI answers name the brand, weighted by position.
- Mention rate: share of collected AI answers that name the brand.
- Share of voice: the brand's mentions as a share of all brand mentions in the category.
- Citation authority: share of answers naming the brand that cite the brand's own site.

Cite as: SlateIndex, “Pega AI visibility profile”, https://slateindex.ai/brand/pega, data of 2026-11-03. Licence: CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/).