# Podium

Podium is a platform for local businesses that combines an AI Employee with review collection, text messaging, phone calls, payments and a unified inbox. The AI Employee responds to new leads around the clock, qualifies them, books appointments and sends confirmations and reminders. Podium also offers website chat, text marketing and automations.

Page: https://slateindex.ai/brand/podium · data of 2026-11-03

## Facts

- Founded: 2014
- Headquarters: Lehi, Utah
- Employees: 1,001–5,000
- Company type: Private, venture-backed
- Latest funding: Series D
- Best for: Local businesses such as auto dealerships, home services, aesthetics and wellness, and retail stores that need to answer leads quickly and fill their calendars.
- Compliance: ISO 27k-qualified

## Products

- AI Employee: A 24/7 AI assistant that responds to leads, qualifies them, books appointments, sends confirmations and reminders, and re-engages past customers.
- Reviews: Collects customer reviews via text and posts them to Google, Facebook and other review sites.
- Phones: Lets businesses make and accept calls from their dashboard on any device, with notes.
- Lead Consolidation: Connects all lead channels into a single inbox so incoming leads can be answered instantly.
- Website Chat: Captures leads from the website and converts them via text using AI.
- Inbox: Manages texts, calls, emails and social media conversations in one place.
- Payments: Podium Payments for getting paid from anywhere.
- Text Marketing: Generates and sends text marketing campaigns, using AI, to drive new and repeat business.
- Automations: Automated tasks that can connect to 200+ integrations.

## Rankings

| Category | Rank | Visibility | Mentions |
|---|---|---|---|
| Live Chat & AI Support | 37 of 44 | 0.3 | 1 |

## By engine

| Engine | Visibility | Mention rate |
|---|---|---|
| chatgpt | 0.0 | 0.0% |
| google_ai_mode | 0.9 | 3.7% |
| perplexity | 0.0 | 0.0% |

## Definitions

- Visibility (0–100): how often and how high AI answers name the brand, weighted by position.
- Mention rate: share of collected AI answers that name the brand.
- Share of voice: the brand's mentions as a share of all brand mentions in the category.
- Citation authority: share of answers naming the brand that cite the brand's own site.

Cite as: SlateIndex, “Podium AI visibility profile”, https://slateindex.ai/brand/podium, data of 2026-11-03. Licence: CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/).