# Pure Chat

Pure Chat is live chat software that adds a chat widget to a business website. Teams can reply with saved canned responses, customize the widget's design and behavior, and manage chats from iOS and Android mobile apps. The company also offers an AI bot called ArtiBot.

Page: https://slateindex.ai/brand/pure-chat · data of 2026-11-03

## Facts

- Founded: 2012
- Headquarters: Scottsdale, Arizona
- Employees: 11–50
- Company type: Division of Ruby
- Latest funding: Seed
- Best for: Entrepreneurs and small teams that want to have better conversations with leads and customers.

## Products

- Pure Chat live chat widget: Customizable live chat widget for websites, with canned responses, transcripts and visitor tracking.
- Pure Chat mobile apps: iOS and Android apps for managing website chats on the go.
- ArtiBot: AI bot offered by Pure Chat.

## Rankings

| Category | Rank | Visibility | Mentions |
|---|---|---|---|
| Live Chat & AI Support | 38 of 44 | 0.3 | 1 |

## By engine

| Engine | Visibility | Mention rate |
|---|---|---|
| chatgpt | 0.9 | 3.7% |
| google_ai_mode | 0.0 | 0.0% |
| perplexity | 0.0 | 0.0% |

## Definitions

- Visibility (0–100): how often and how high AI answers name the brand, weighted by position.
- Mention rate: share of collected AI answers that name the brand.
- Share of voice: the brand's mentions as a share of all brand mentions in the category.
- Citation authority: share of answers naming the brand that cite the brand's own site.

Cite as: SlateIndex, “Pure Chat AI visibility profile”, https://slateindex.ai/brand/pure-chat, data of 2026-11-03. Licence: CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/).