# Quantum Metric

Quantum Metric is a digital analytics platform that records customer sessions on websites, mobile apps and kiosks, with session replay, heatmaps and anomaly detection. Its Felix AI analyst finds friction points such as checkout failures and attaches a revenue figure to each one. An MCP connection lets AI tools read the same experience data.

Page: https://slateindex.ai/brand/quantum-metric · data of 2026-11-03

## Facts

- Founded: 2015
- Headquarters: Colorado Springs, Colorado, US
- Employees: 201–500
- Company type: Private, venture-backed
- Latest funding: Series B
- Deployment: Cloud-based service
- Best for: Enterprise CX, product, UX, marketing and development teams in retail, financial services, travel and hospitality, telco, gaming and healthcare.
- Compliance: SOC 2 Type II, ISO/IEC 27001, HITRUST

## Products

- Felix AI Agentic Analyst: Agentic analyst that investigates friction, quantifies its impact and proposes fixes.
- Analytics: Automatically surfaces site issues costing conversions, prioritized by business impact.
- Interactions (Journeys): Visualizes how customers move through a web or mobile app and predicts which changes drive lift.
- Replay and Summarization: Session replay with AI summaries of a user's experience.
- Voice of Customer: Surveys and intercepts that run on the same platform as session capture.
- MCP: Lets AI agents and tools read Quantum Metric experience data.
- Data Streaming: Streams captured data into a customer's data warehouse.
- Data Enrichment: Brings outside data such as call logs or in-store purchases into the platform.
- AI Agent Visibility: Separates AI agent sessions from human sessions and shows where agents stall.

## Rankings

| Category | Rank | Visibility | Mentions |
|---|---|---|---|
| Product Analytics | 21 of 30 | 1.5 | 4 |
| Web Analytics | 22 of 45 | 2.6 | 7 |

## By engine

| Engine | Visibility | Mention rate |
|---|---|---|
| chatgpt | 2.0 | 7.4% |
| google_ai_mode | 2.4 | 7.4% |
| perplexity | 0.0 | 0.0% |

## Definitions

- Visibility (0–100): how often and how high AI answers name the brand, weighted by position.
- Mention rate: share of collected AI answers that name the brand.
- Share of voice: the brand's mentions as a share of all brand mentions in the category.
- Citation authority: share of answers naming the brand that cite the brand's own site.

Cite as: SlateIndex, “Quantum Metric AI visibility profile”, https://slateindex.ai/brand/quantum-metric, data of 2026-11-03. Licence: CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/).