# Re:amaze

Re:amaze is a helpdesk and live chat platform for eCommerce and online businesses. It brings email, live chat, social messages, SMS, VoIP, video calls and push notifications into one shared inbox for support teams. It also includes chatbots, a FAQ center, a status page and AI features for drafting replies and summarizing conversations.

Page: https://slateindex.ai/brand/re-amaze · data of 2026-11-03

## Facts

- Headquarters: Tempe, AZ, US
- Employees: 11–50
- Company type: Division of GoDaddy
- Latest funding: Seed
- Deployment: Browser-based cloud service with no installation required
- Best for: eCommerce brands and online businesses, including small support teams

## Products

- Inbox: Shared inbox for email, Facebook, Messenger, Instagram, Twitter and SMS/MMS conversations.
- Chat: Live chat with automated messaging, native in-chat video calls and a chat widget.
- Chatbots: Pre-built and custom chatbots for order questions, FAQ topics and lead qualification.
- Push Campaigns: Targeted push notification campaigns to re-engage customers.
- AI Agent: Re:amaze AI Agent (Beta) trained on business details and the knowledge base.
- FAQ: Customizable, embeddable FAQ center for self-service support.
- Status Page: Alerts customers when there is an incident or outage.
- Live: Real-time customer activity monitoring and personal messages.

## Rankings

| Category | Rank | Visibility | Mentions |
|---|---|---|---|
| Live Chat & AI Support | 36 of 44 | 0.6 | 2 |

## By engine

| Engine | Visibility | Mention rate |
|---|---|---|
| chatgpt | 0.9 | 3.7% |
| google_ai_mode | 0.0 | 0.0% |
| perplexity | 0.9 | 3.7% |

## Definitions

- Visibility (0–100): how often and how high AI answers name the brand, weighted by position.
- Mention rate: share of collected AI answers that name the brand.
- Share of voice: the brand's mentions as a share of all brand mentions in the category.
- Citation authority: share of answers naming the brand that cite the brand's own site.

Cite as: SlateIndex, “Re:amaze AI visibility profile”, https://slateindex.ai/brand/re-amaze, data of 2026-11-03. Licence: CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/).