# RingCentral

RingCentral sells cloud business phone, SMS, team chat, meetings and contact center software, branded as RingEX and RingCX, with AI agents layered across them. Its AI Receptionist answers, routes and schedules calls, AI Virtual Assistant captures call and meeting notes and summaries, and AI Conversation Expert analyzes calls for summaries, coaching and CRM updates. It serves businesses from small companies to Fortune 1000 enterprises.

Page: https://slateindex.ai/brand/ringcentral · data of 2026-11-03

## Facts

- Founded: 1999
- Headquarters: Belmont, California, United States
- Employees: 5,000+
- Company type: Public (NYSE: RNG)
- Latest funding: Post-IPO debt
- Deployment: Cloud-based
- Best for: Businesses from small companies to Fortune 1000 enterprises that want phone, contact center and meetings on one platform
- Compliance: SOC 2 Type 2, SOC 3, ISO/IEC 27001, ISO/IEC 27017, ISO/IEC 27018, HIPAA, HITRUST, GDPR, ISO 22301, VPAT

## Products

- RingEX: Unified business phone, SMS, team chat and meetings app
- RingCX: AI-powered omnichannel contact center
- AI Receptionist (AIR): AI agent that answers, routes and schedules calls around the clock
- AI Virtual Assistant (AVA): AI call and meeting notes, summaries and translations
- AI Conversation Expert (ACE): Conversation intelligence for call summaries, coaching and CRM updates
- AI Meetings and Events: Video meetings, webinars and virtual event platform

## Rankings

| Category | Rank | Visibility | Mentions |
|---|---|---|---|
| Contact Center | 10 of 48 | 14.6 | 29 |

## By engine

| Engine | Visibility | Mention rate |
|---|---|---|
| chatgpt | 12.7 | 34.6% |
| google_ai_mode | 9.3 | 18.5% |
| perplexity | 21.9 | 55.6% |

## Definitions

- Visibility (0–100): how often and how high AI answers name the brand, weighted by position.
- Mention rate: share of collected AI answers that name the brand.
- Share of voice: the brand's mentions as a share of all brand mentions in the category.
- Citation authority: share of answers naming the brand that cite the brand's own site.

Cite as: SlateIndex, “RingCentral AI visibility profile”, https://slateindex.ai/brand/ringcentral, data of 2026-11-03. Licence: CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/).