# SAP Field Service Management

SAP Field Service Management is the field service module within SAP's Customer Experience and ERP suite. It covers scheduling, dispatch and real-time technician tracking, and its mobile app supports offline work with data syncing to the ERP once connected. It is aimed at enterprises already running SAP ERP, IS-U or SuccessFactors. In May 2026 it was relaunched as SAP Field Service and Asset Management.

Page: https://slateindex.ai/brand/sap-field-service-management · data of 2026-11-03

## Facts

- Headquarters: Walldorf, Germany
- Employees: 5,000+
- Company type: Division of SAP SE
- Deployment: Cloud (SaaS)
- Best for: Enterprises already running SAP ERP, IS-U or SuccessFactors

## Products

- SAP Field Service and Asset Management: Field service and asset maintenance product, relaunched from SAP Field Service Management in 2026, consolidating five planning and execution products.

## Rankings

| Category | Rank | Visibility | Mentions |
|---|---|---|---|
| Field Service Management | 20 of 39 | 4.3 | 10 |

## By engine

| Engine | Visibility | Mention rate |
|---|---|---|
| chatgpt | 5.6 | 14.8% |
| google_ai_mode | 1.7 | 3.7% |
| perplexity | 5.7 | 18.5% |

## Definitions

- Visibility (0–100): how often and how high AI answers name the brand, weighted by position.
- Mention rate: share of collected AI answers that name the brand.
- Share of voice: the brand's mentions as a share of all brand mentions in the category.
- Citation authority: share of answers naming the brand that cite the brand's own site.

Cite as: SlateIndex, “SAP Field Service Management AI visibility profile”, https://slateindex.ai/brand/sap-field-service-management, data of 2026-11-03. Licence: CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/).