# ServiceTrade

ServiceTrade is field service management software for commercial contractors. It covers scheduling, dispatch, job tracking, technician work, equipment history, billing and customer communication through web and mobile apps. The platform is cloud-based and used mainly in the US and Canada.

Page: https://slateindex.ai/brand/servicetrade · data of 2026-11-03

## Facts

- Founded: 2012
- Headquarters: Durham, North Carolina
- Company type: Private, venture-backed
- Latest funding: Series C
- Deployment: Cloud-based
- Best for: Commercial HVAC, mechanical and fire protection contractors

## Products

- PartsManager: Named ServiceTrade module.
- Inspections: Inspection workflows covering NFPA 25, NFPA 72 and NFPA 80 documentation.
- SalesManager: Sales proposal and contract tools that link to service operations.
- ServiceTrade AI: AI features, including Smart Scan nameplate scanning and Smart Insights business intelligence.
- Integrations: Connections to other business systems, including an ERP integration with Viewpoint Spectrum.

## Rankings

| Category | Rank | Visibility | Mentions |
|---|---|---|---|
| Field Service Management | 22 of 39 | 3.9 | 9 |

## By engine

| Engine | Visibility | Mention rate |
|---|---|---|
| chatgpt | 2.8 | 11.1% |
| google_ai_mode | 4.4 | 11.1% |
| perplexity | 4.4 | 11.1% |

## Definitions

- Visibility (0–100): how often and how high AI answers name the brand, weighted by position.
- Mention rate: share of collected AI answers that name the brand.
- Share of voice: the brand's mentions as a share of all brand mentions in the category.
- Citation authority: share of answers naming the brand that cite the brand's own site.

Cite as: SlateIndex, “ServiceTrade AI visibility profile”, https://slateindex.ai/brand/servicetrade, data of 2026-11-03. Licence: CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/).