# Smartlook

Smartlook is a product analytics tool for websites and mobile apps. It combines session recordings with event tracking, funnels, heatmaps, behavior flows and crash reports to show what users do and why. Smartlook is winding down as a standalone product, and its tools are moving to Digital Experience Analytics in Splunk Observability Cloud, which will not receive historical data from Smartlook.

Page: https://slateindex.ai/brand/smartlook · data of 2026-11-03

## Facts

- Company type: Division of Cisco
- Latest funding: Series A
- Deployment: Cloud
- Best for: Teams that need to understand why users act as they do on websites and mobile apps, including enterprises with multiple teams.

## Products

- Session recordings: Watch recordings of web and mobile user sessions to see what went wrong and find the moment that matters.
- Events: See how often users perform the actions that matter, and use events as filters in recordings.
- Funnels: Find where and why users drop off, and get recordings of the drop-offs.
- Heatmaps: See where users click and how far they scroll on a page.
- Behavior Flows: See visually how users move through a website or app and whether the intended path works.
- Crash reports: Watch the moments leading up to a crash to find its cause without QA reproduction.

## Rankings

| Category | Rank | Visibility | Mentions |
|---|---|---|---|
| Product Analytics | 29 of 30 | 0.0 | 0 |
| Web Analytics | 39 of 45 | 0.3 | 1 |

## By engine

| Engine | Visibility | Mention rate |
|---|---|---|
| chatgpt | 0.0 | 0.0% |
| google_ai_mode | 0.0 | 0.0% |
| perplexity | 0.0 | 0.0% |

## Definitions

- Visibility (0–100): how often and how high AI answers name the brand, weighted by position.
- Mention rate: share of collected AI answers that name the brand.
- Share of voice: the brand's mentions as a share of all brand mentions in the category.
- Citation authority: share of answers naming the brand that cite the brand's own site.

Cite as: SlateIndex, “Smartlook AI visibility profile”, https://slateindex.ai/brand/smartlook, data of 2026-11-03. Licence: CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/).