# Sobot

Sobot is an agentic customer contact platform for businesses that handle customer conversations across many channels. Its AI Agents resolve customer questions autonomously over messaging and voice, and its Nexus workspace gives human agents full customer context, a Copilot, and tools for live chat, voice, ticketing and WhatsApp. Human Experts configure, integrate and tune the AI, and human resolutions feed back into it.

Page: https://slateindex.ai/brand/sobot · data of 2026-11-03

## Facts

- Headquarters: Singapore
- Employees: 201–500
- Company type: Private, venture-backed
- Latest funding: Series D
- Deployment: SaaS, with private deployment available on the Custom plan
- Best for: Retail and e-commerce, financial services, gaming, education and enterprise services teams that need one platform for many customer channels
- Compliance: ISO/IEC 27001, ISO/IEC 27701

## Products

- AI Agents: Autonomous AI agents that resolve customer conversations on messaging and voice channels, with Agent Studio for building and tuning them.
- Nexus: AI-powered workspace for human agents with live chat, voice, ticketing and WhatsApp, full customer history and an embedded Copilot.
- Experts: Human team that maps AI strategy, deploys and integrates agents, trains models and reports on ROI.
- WhatsApp API: Official WhatsApp Business Solution Provider offering the WhatsApp Business API for customer engagement and support.

## Rankings

| Category | Rank | Visibility | Mentions |
|---|---|---|---|
| Live Chat & AI Support | 31 of 44 | 0.9 | 3 |

## By engine

| Engine | Visibility | Mention rate |
|---|---|---|
| chatgpt | 0.0 | 0.0% |
| google_ai_mode | 0.0 | 0.0% |
| perplexity | 2.8 | 11.1% |

## Definitions

- Visibility (0–100): how often and how high AI answers name the brand, weighted by position.
- Mention rate: share of collected AI answers that name the brand.
- Share of voice: the brand's mentions as a share of all brand mentions in the category.
- Citation authority: share of answers naming the brand that cite the brand's own site.

Cite as: SlateIndex, “Sobot AI visibility profile”, https://slateindex.ai/brand/sobot, data of 2026-11-03. Licence: CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/).