# TeamDynamix

TeamDynamix is a no-code platform that combines IT service management, IT asset management, enterprise service management, project portfolio management, digital employee experience, enterprise integration and conversational AI on one system. Its AI Service Assist module lets technicians use AI agents and automation to resolve tickets faster. The company was founded in 2001 and is headquartered in Columbus, Ohio.

Page: https://slateindex.ai/brand/teamdynamix · data of 2026-11-03

## Facts

- Founded: 2001
- Headquarters: Columbus, Ohio, United States
- Employees: 51–200
- Company type: Private, private equity-owned
- Latest funding: Investment from Level Equity Management, with K1 Investment Management rolling part of its exit proceeds into the compan
- Best for: Organizations that want ITSM, ESM and integration on one no-code platform without the admin overhead of complex tools.

## Products

- IT Service Management (ITSM): Incident and problem management, ITIL change and release management, service portal and knowledge base, and workflow automation.
- AI Service Assist: AI agents and automation that help technicians resolve tickets faster, released October 2025.
- IT Asset Management (ITAM): Software asset management, license compliance, hardware lifecycle management, and asset discovery with CMDB/CI.
- Digital Employee Experience (DEX): Real-time health monitoring, proactive issue detection and automated self-healing for employee devices.
- Conversational AI (CAI): Virtual agents with intent matching, multi-channel support and integration with workflows.
- Enterprise Service Management (ESM): Service management for facilities, finance and procurement, legal and compliance, human resources, and marketing.
- Enterprise Integration and Automation (iPaaS): Connector library, API management, visual flow builder and dynamic forms builder for integrating data and systems.
- Project Portfolio Management (PPM): Project intake and governance, project management, resource management and portfolio dashboards.

## Rankings

| Category | Rank | Visibility | Mentions |
|---|---|---|---|
| Help Desk | 30 of 37 | 0.7 | 2 |

## By engine

| Engine | Visibility | Mention rate |
|---|---|---|
| chatgpt | 0.9 | 3.7% |
| google_ai_mode | 1.3 | 3.7% |
| perplexity | 0.0 | 0.0% |

## Definitions

- Visibility (0–100): how often and how high AI answers name the brand, weighted by position.
- Mention rate: share of collected AI answers that name the brand.
- Share of voice: the brand's mentions as a share of all brand mentions in the category.
- Citation authority: share of answers naming the brand that cite the brand's own site.

Cite as: SlateIndex, “TeamDynamix AI visibility profile”, https://slateindex.ai/brand/teamdynamix, data of 2026-11-03. Licence: CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/).