# VanillaSoft

VanillaSoft is a sales engagement platform that combines lead management, an auto dialer and sales automation in one tool. Its queue-based routing serves each agent the next-best record without list scrolling. Multi-channel cadences of calls, SMS and email run alongside the agent's live work.

Page: https://slateindex.ai/brand/vanillasoft · data of 2026-11-03

## Facts

- Founded: 2005
- Headquarters: Austin, Texas, United States
- Employees: 51–200
- Company type: Private, venture-backed
- Latest funding: Private equity round led by Tritium Partners (labelled Series B by Tracxn)
- Best for: Enterprise revenue teams of five or more agents, including insurance, outsourced sales and fundraising teams

## Products

- Lead management: Queue-based routing that serves each agent the next-best record in real time.
- Auto dialer: Progressive, preview and parallel dialing built into the platform.
- Sales automation: Multi-channel cadences of calls, SMS and emails, plus calendar and appointment booking.
- Sales workflows: Defined steps for every sales process, standardized across reps and campaigns.
- SmartCaller solutions: SmartCaller Trust and SmartCaller ID to help calls get answered, plus A2P 10DLC management.

## Rankings

| Category | Rank | Visibility | Mentions |
|---|---|---|---|
| Sales Engagement | 29 of 59 | 2.4 | 4 |

## By engine

| Engine | Visibility | Mention rate |
|---|---|---|
| chatgpt | 3.7 | 3.7% |
| google_ai_mode | 1.7 | 3.7% |
| perplexity | 1.9 | 7.4% |

## Definitions

- Visibility (0–100): how often and how high AI answers name the brand, weighted by position.
- Mention rate: share of collected AI answers that name the brand.
- Share of voice: the brand's mentions as a share of all brand mentions in the category.
- Citation authority: share of answers naming the brand that cite the brand's own site.

Cite as: SlateIndex, “VanillaSoft AI visibility profile”, https://slateindex.ai/brand/vanillasoft, data of 2026-11-03. Licence: CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/).