# VTEX

VTEX sells a commerce platform for D2C, B2C, B2B and marketplace operations, covering storefronts, catalog, pricing, checkout, search and order orchestration. Its CX Platform adds AI customer service and WhatsApp-based selling, and its Ads Platform lets retailers run sponsored products and display ads on their own sites. The platform is composable and multi-tenant cloud SaaS, and the company reports customers in 43 countries.

Page: https://slateindex.ai/brand/vtex · data of 2026-11-03

## Facts

- Founded: 2000
- Headquarters: London, United Kingdom
- Employees: 1,001–5,000
- Company type: Public (NYSE: VTEX)
- Latest funding: IPO (NYSE)
- Deployment: Multi-tenant cloud SaaS
- Best for: Enterprise D2C, B2C and B2B brands, and marketplaces, run by CIOs and CEOs
- Compliance: ISO/IEC 27001:2022, SOC 1 Type 2, SOC 2 Type 2, PCI-DSS, PCI-DESV, Data Privacy Framework (DPF)

## Products

- VTEX Commerce Platform: Unified commerce platform for D2C, B2C, B2B and marketplace operations, with headless storefronts.
- VTEX CX Platform: AI customer service and conversational commerce, including a native WhatsApp store.
- VTEX Ads Platform: Retail media product for sponsored product listings, banner ads and off-site campaigns.

## Rankings

| Category | Rank | Visibility | Mentions |
|---|---|---|---|
| E-Commerce Platforms | 28 of 43 | 0.9 | 3 |

## By engine

| Engine | Visibility | Mention rate |
|---|---|---|
| chatgpt | 1.9 | 7.4% |
| google_ai_mode | 0.9 | 3.7% |
| perplexity | 0.0 | 0.0% |

## Definitions

- Visibility (0–100): how often and how high AI answers name the brand, weighted by position.
- Mention rate: share of collected AI answers that name the brand.
- Share of voice: the brand's mentions as a share of all brand mentions in the category.
- Citation authority: share of answers naming the brand that cite the brand's own site.

Cite as: SlateIndex, “VTEX AI visibility profile”, https://slateindex.ai/brand/vtex, data of 2026-11-03. Licence: CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/).