# Zoho

Zoho is a suite of cloud business software covering sales and marketing, customer service, finance, HR, collaboration and custom app development. Its products include Zoho CRM, Zoho Desk for customer support, the low-code Zoho Creator platform and the Zoho One bundle of 50+ applications. Zoho runs its own data centers and does not use an advertising-based business model.

Page: https://slateindex.ai/brand/zoho · data of 2026-11-03

## Facts

- Founded: 1996
- Headquarters: Chennai, Tamil Nadu, India
- Employees: 5,000+
- Company type: Private, bootstrapped
- Latest funding: Bootstrapped
- Deployment: Cloud (SaaS)
- Best for: Businesses of all sizes, from startups to enterprises, wanting one suite for sales, support, finance and HR
- Compliance: ISO/IEC 27001, ISO/IEC 27017, ISO/IEC 27018, SOC 2 Type II

## Products

- Zoho CRM: Manage sales, marketing and support in one CRM platform.
- Zoho Desk: Customer service software for support teams.
- Zoho Creator: Low-code platform to build custom business apps.
- Zoho One: Unified suite of 50+ business applications.
- Zoho Mail: Secure, ad-free business email.
- Zoho Books: Accounting software to manage finances.
- Bigin: Pipeline-centric CRM for small businesses.
- Zia Agent Studio: Builder for autonomous AI agents that qualify leads, resolve tickets and draft emails.
- Zoho ERP: Enterprise resource planning product launched in January 2026.

## Rankings

| Category | Rank | Visibility | Mentions |
|---|---|---|---|
| CRM | 3 of 39 | 44.8 | 57 |
| Help Desk | 3 of 37 | 35.4 | 44 |
| Accounting Software | 3 of 48 | 33.8 | 41 |
| Expense Management | 4 of 37 | 35.8 | 48 |
| Recruiting | 4 of 83 | 20.2 | 26 |
| Business Intelligence | 6 of 47 | 20.9 | 31 |
| Social Media Management | 7 of 51 | 16.9 | 26 |
| Field Service Management | 8 of 39 | 13.1 | 19 |
| Low-Code & No-Code | 9 of 43 | 15.6 | 24 |
| Project Management | 9 of 65 | 12.5 | 22 |
| Live Chat & AI Support | 11 of 44 | 6.7 | 12 |
| Payroll | 12 of 46 | 9.7 | 12 |
| Marketing Automation | 17 of 46 | 6.1 | 12 |
| Contact Center | 19 of 48 | 7.2 | 8 |
| Proposals & Contracts | 19 of 55 | 3.8 | 6 |
| Web Analytics | 21 of 45 | 2.8 | 3 |
| Knowledge Management | 25 of 52 | 2.8 | 5 |
| Sales Enablement | 27 of 56 | 1.7 | 2 |
| Email Marketing | 28 of 55 | 2.0 | 3 |
| Sales Engagement | 32 of 59 | 1.8 | 4 |
| Learning Management | 34 of 52 | 1.2 | 2 |

## By engine

| Engine | Visibility | Mention rate |
|---|---|---|
| chatgpt | 57.3 | 91.7% |
| google_ai_mode | 37.8 | 63.0% |
| perplexity | 39.4 | 66.7% |

## Definitions

- Visibility (0–100): how often and how high AI answers name the brand, weighted by position.
- Mention rate: share of collected AI answers that name the brand.
- Share of voice: the brand's mentions as a share of all brand mentions in the category.
- Citation authority: share of answers naming the brand that cite the brand's own site.

Cite as: SlateIndex, “Zoho AI visibility profile”, https://slateindex.ai/brand/zoho, data of 2026-11-03. Licence: CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/).