# CRM AI visibility leaderboard

How ChatGPT, Perplexity, Google AI Mode rank 39 CRM brands across 30 buyer prompts.

Page: https://slateindex.ai/category/crm · data of 2026-11-03

## Leaderboard

| Rank | Brand | Visibility | Mention rate | Share of voice |
|---|---|---|---|---|
| 1 | HubSpot | 67.6 | 84.0% | 14.2% |
| 2 | Salesforce | 60.0 | 73.3% | 12.6% |
| 3 | Zoho | 44.8 | 73.8% | 12.5% |
| 4 | Pipedrive | 34.2 | 53.5% | 9.4% |
| 5 | Microsoft Dynamics 365 | 30.7 | 45.7% | 7.5% |
| 6 | Freshworks | 18.0 | 36.4% | 5.9% |
| 7 | monday.com | 10.1 | 23.0% | 4.0% |
| 8 | Attio | 8.9 | 16.8% | 2.8% |
| 9 | Oracle CX | 7.8 | 15.6% | 2.4% |
| 10 | Close | 7.3 | 14.2% | 2.3% |
| 11 | Zendesk | 7.1 | 16.7% | 2.8% |
| 12 | Creatio | 7.0 | 15.1% | 2.5% |
| 13 | Bigin by Zoho | 6.0 | 10.0% | 1.6% |
| 14 | Nutshell | 6.0 | 8.8% | 1.4% |
| 15 | SAP Sales Cloud | 5.6 | 12.8% | 2.1% |
| 16 | Less Annoying CRM | 5.0 | 10.3% | 1.6% |
| 17 | GitHub Copilot | 3.7 | 9.3% | 1.5% |
| 18 | Bitrix24 | 3.3 | 3.9% | 0.7% |
| 19 | Copper | 3.0 | 7.7% | 1.2% |
| 20 | Segment | 2.6 | 5.2% | 0.9% |
| 21 | Google Sheets | 2.6 | 2.6% | 0.5% |
| 22 | Salesflare | 2.3 | 7.9% | 1.2% |
| 23 | ActiveCampaign | 2.1 | 4.9% | 0.9% |
| 24 | Power BI | 1.9 | 5.4% | 0.8% |
| 25 | SugarCRM | 1.7 | 6.5% | 1.1% |
| 26 | EngageBay | 1.4 | 2.6% | 0.5% |
| 27 | Pardot | 1.4 | 2.6% | 0.5% |
| 28 | ServiceNow | 1.3 | 3.9% | 0.7% |
| 29 | GoHighLevel | 1.2 | 2.6% | 0.5% |
| 30 | NetHunt CRM | 1.2 | 2.6% | 0.5% |
| 31 | Insightly | 1.1 | 3.7% | 0.7% |
| 32 | Pega | 1.0 | 2.6% | 0.4% |
| 33 | Capsule | 0.9 | 2.5% | 0.4% |
| 34 | Nimble | 0.9 | 2.5% | 0.4% |
| 35 | Vtiger | 0.8 | 2.8% | 0.4% |
| 36 | Keap | 0.8 | 2.8% | 0.4% |
| 37 | folk | 0.6 | 2.5% | 0.4% |
| 38 | Streak | 0.3 | 1.2% | 0.2% |
| 39 | Flowlu | 0.0 | 0.0% | 0.0% |

## Prompts

- [What is a CRM and when does a company need one?](https://slateindex.ai/prompt/what-is-a-crm-and-when-does-a-company-need-one-jsjt44b6n4)
- [How do I choose a CRM for a mid-market team?](https://slateindex.ai/prompt/how-do-i-choose-a-crm-for-a-mid-market-team-ofxyfyuhr5)
- [What features matter most in a CRM?](https://slateindex.ai/prompt/what-features-matter-most-in-a-crm-mhpluly2h5)
- [What are common mistakes when buying a CRM?](https://slateindex.ai/prompt/what-are-common-mistakes-when-buying-a-crm-i2fvyz3mxb)
- [How do companies manage leads and close more deals without a dedicated tool?](https://slateindex.ai/prompt/how-do-companies-manage-leads-and-close-more-deals-without-a-43clgx365l)
- [What is the difference between a CRM and a marketing automation platform?](https://slateindex.ai/prompt/what-is-the-difference-between-a-crm-and-a-marketing-bff7r5cgfb)
- [What should a CRM integrate with?](https://slateindex.ai/prompt/what-should-a-crm-integrate-with-yu3cedxbeo)
- [How long does it take to roll out a CRM?](https://slateindex.ai/prompt/how-long-does-it-take-to-roll-out-a-crm-pro7ukdbot)
- [What are the best CRM tools in 2026?](https://slateindex.ai/prompt/what-are-the-best-crm-tools-in-2026-4rnxx3ckza)
- [Top CRM options for B2B SaaS companies](https://slateindex.ai/prompt/top-crm-options-for-b2b-saas-companies-empxctueln)
- [Best CRM for startups](https://slateindex.ai/prompt/best-crm-for-startups-ooklza236h)
- [Best CRM for enterprise](https://slateindex.ai/prompt/best-crm-for-enterprise-eipffv5h3w)
- [Which CRM has the best reviews?](https://slateindex.ai/prompt/which-crm-has-the-best-reviews-7s4bhuuh5o)
- [Compare the leading CRM platforms](https://slateindex.ai/prompt/compare-the-leading-crm-platforms-aayrdacbte)
- [Alternatives to the most popular CRM](https://slateindex.ai/prompt/alternatives-to-the-most-popular-crm-qx5zxm4ysc)
- [Best CRM with AI features](https://slateindex.ai/prompt/best-crm-with-ai-features-5moftoteiq)
- [Most affordable CRM that is still reliable](https://slateindex.ai/prompt/most-affordable-crm-that-is-still-reliable-qnyhghhseg)
- [Which CRM vendors do analysts recommend?](https://slateindex.ai/prompt/which-crm-vendors-do-analysts-recommend-lk4zn5uznq)
- [How much does a CRM cost per month?](https://slateindex.ai/prompt/how-much-does-a-crm-cost-per-month-62rltkgtbd)
- [Which CRM offers a free trial?](https://slateindex.ai/prompt/which-crm-offers-a-free-trial-a4oytfe4g3)
- [Is there a free CRM for small teams?](https://slateindex.ai/prompt/is-there-a-free-crm-for-small-teams-hcmefg6s5k)
- [What is the typical pricing model for CRM software?](https://slateindex.ai/prompt/what-is-the-typical-pricing-model-for-crm-software-k4rm7rtah6)
- [Which CRM has transparent pricing?](https://slateindex.ai/prompt/which-crm-has-transparent-pricing-hbr2enip6n)
- [Which CRM tools offer annual discounts?](https://slateindex.ai/prompt/which-crm-tools-offer-annual-discounts-uure4hpx7r)
- [Official website of the top CRM vendors](https://slateindex.ai/prompt/official-website-of-the-top-crm-vendors-ebgkrklace)
- [Where can I sign up for a CRM?](https://slateindex.ai/prompt/where-can-i-sign-up-for-a-crm-4obuoikrfy)
- [Who makes the most used CRM?](https://slateindex.ai/prompt/who-makes-the-most-used-crm-5rtlsacfgz)
- [Is Salesforce a good CRM?](https://slateindex.ai/prompt/is-salesforce-a-good-crm-5fl7s7rlcq)
- [What are the pros and cons of HubSpot?](https://slateindex.ai/prompt/what-are-the-pros-and-cons-of-hubspot-5fe53a6qik)
- [How much does Zoho cost?](https://slateindex.ai/prompt/how-much-does-zoho-cost-fqsyyh6ou6)

## Most cited sources

| Domain | Citations |
|---|---|
| salesforce.com | 67 |
| hubspot.com | 56 |
| zoho.com | 29 |
| techradar.com | 18 |
| g2.com | 17 |
| capterra.com | 15 |
| zapier.com | 14 |
| pcmag.com | 12 |
| gartner.com | 11 |
| pipedrive.com | 11 |

## Definitions

- Visibility (0–100): how often and how high AI answers name the brand, weighted by position.
- Mention rate: share of collected AI answers that name the brand.
- Share of voice: the brand's mentions as a share of all brand mentions in the category.
- Citation authority: share of answers naming the brand that cite the brand's own site.

Cite as: SlateIndex, “CRM AI visibility leaderboard”, https://slateindex.ai/category/crm, data of 2026-11-03. Licence: CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/).