# Alternatives to the most popular live chat tool

Category: Live Chat & AI Support. Intent: commercial. Top brand: Intercom.

Page: https://slateindex.ai/prompt/alternatives-to-the-most-popular-live-chat-tool-ihtxt7m6q7 · data of 2026-11-03

## Brands named

| Brand | Share of engines |
|---|---|
| Intercom | 100% |
| LiveChat | 100% |
| Zendesk | 100% |
| Crisp | 100% |
| Tidio | 100% |
| tawk.to | 100% |
| LiveAgent | 100% |
| Freshworks | 67% |
| HubSpot | 67% |
| Zapier | 67% |
| Help Scout | 33% |
| Chatwoot | 33% |
| Re:amaze | 33% |
| Olark | 33% |
| Chatra | 33% |

## Sources

- noupe.com (2)
- zapier.com (2)
- asks.app (1)
- boei.help (1)
- bolddesk.com (1)
- brevo.com (1)
- chatwoot.com (1)
- crazyegg.com (1)
- crisp.chat (1)
- enlisted.directory (1)
- featurebase.app (1)
- freshworks.com (1)
- g2.com (1)
- hubspot.com (1)
- intercom.com (1)
- liveagent.com (1)
- selecthub.com (1)
- tawk.to (1)
- tidio.com (1)
- virtualpbx.com (1)
- zendesk.com (1)

## Definitions

- Visibility (0–100): how often and how high AI answers name the brand, weighted by position.
- Mention rate: share of collected AI answers that name the brand.
- Share of voice: the brand's mentions as a share of all brand mentions in the category.
- Citation authority: share of answers naming the brand that cite the brand's own site.

Cite as: SlateIndex, “Alternatives to the most popular live chat tool”, https://slateindex.ai/prompt/alternatives-to-the-most-popular-live-chat-tool-ihtxt7m6q7, data of 2026-11-03. Licence: CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/).