# Best help desk platform for startups

Category: Help Desk. Intent: commercial. Top brand: Help Scout.

Page: https://slateindex.ai/prompt/best-help-desk-platform-for-startups-dtwvhok4eg · data of 2026-11-03

## Brands named

| Brand | Share of engines |
|---|---|
| Freshworks | 100% |
| Help Scout | 100% |
| Intercom | 67% |
| HubSpot | 67% |
| Zoho | 67% |
| Zendesk | 67% |
| Jira Service Management | 33% |
| Salesforce | 33% |
| Front | 33% |
| Gorgias | 33% |
| Xurrent | 33% |
| Pylon | 33% |
| HelpDesk | 33% |

## Sources

- helpscout.com (5)
- intercom.com (5)
- youtube.com (4)
- freshworks.com (3)
- helpdesk.com (3)
- zendesk.com (3)
- bolddesk.com (1)
- capterra.com (1)
- eesel.ai (1)
- front.com (1)
- getmacha.com (1)
- salesforce.com (1)
- technologyadvice.com (1)
- text.com (1)
- thecxlead.com (1)
- toolradar.com (1)
- unthread.io (1)
- xurrent.com (1)
- zoho.com (1)

## Definitions

- Visibility (0–100): how often and how high AI answers name the brand, weighted by position.
- Mention rate: share of collected AI answers that name the brand.
- Share of voice: the brand's mentions as a share of all brand mentions in the category.
- Citation authority: share of answers naming the brand that cite the brand's own site.

Cite as: SlateIndex, “Best help desk platform for startups”, https://slateindex.ai/prompt/best-help-desk-platform-for-startups-dtwvhok4eg, data of 2026-11-03. Licence: CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/).