# Best live chat tool for startups

Category: Live Chat & AI Support. Intent: commercial. Top brand: Crisp.

Page: https://slateindex.ai/prompt/best-live-chat-tool-for-startups-7mkodgqkcy · data of 2026-11-03

## Brands named

| Brand | Share of engines |
|---|---|
| Crisp | 100% |
| Tidio | 100% |
| tawk.to | 100% |
| Intercom | 67% |
| HubSpot | 67% |
| Freshworks | 67% |
| LiveChat | 67% |
| Zendesk | 33% |
| Sobot | 33% |

## Sources

- intercom.com (3)
- rankite.com (3)
- g2.com (2)
- toolradar.com (2)
- capterra.com (1)
- crisp.chat (1)
- crm.org (1)
- enjo.ai (1)
- freshworks.com (1)
- hubspot.com (1)
- livechat.com (1)
- sobot.io (1)
- sparrowdesk.com (1)
- tawk.to (1)
- thrivedesk.com (1)
- tidio.com (1)

## Definitions

- Visibility (0–100): how often and how high AI answers name the brand, weighted by position.
- Mention rate: share of collected AI answers that name the brand.
- Share of voice: the brand's mentions as a share of all brand mentions in the category.
- Citation authority: share of answers naming the brand that cite the brand's own site.

Cite as: SlateIndex, “Best live chat tool for startups”, https://slateindex.ai/prompt/best-live-chat-tool-for-startups-7mkodgqkcy, data of 2026-11-03. Licence: CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/).