# Compare the leading Live Chat & AI Support platforms

Category: Live Chat & AI Support. Intent: commercial. Top brand: Intercom.

Page: https://slateindex.ai/prompt/compare-the-leading-live-chat-and-ai-support-platforms-x2asaosrg6 · data of 2026-11-03

## Brands named

| Brand | Share of engines |
|---|---|
| Intercom | 100% |
| LiveChat | 100% |
| Zendesk | 100% |
| Freshworks | 100% |
| Tidio | 100% |
| Crisp | 67% |
| HubSpot | 67% |
| Gorgias | 67% |
| Salesforce | 33% |
| Help Scout | 33% |
| Botpress | 33% |
| tawk.to | 33% |
| Ada | 33% |
| Comm100 | 33% |
| LivePerson | 33% |
| Genesys | 33% |
| ProProfs Chat | 33% |
| REVE Chat | 33% |
| Sobot | 33% |

## Sources

- intercom.com (4)
- hubspot.com (3)
- salesforce.com (3)
- freshworks.com (2)
- gorgias.com (2)
- tidio.com (2)
- zendesk.com (2)
- ada.cx (1)
- botpress.com (1)
- chatbase.co (1)
- comm100.com (1)
- crisp.chat (1)
- laratranslate.com (1)
- livechat.com (1)
- myaskai.com (1)
- proprofschat.com (1)
- reddit.com (1)
- revechat.com (1)
- sobot.io (1)
- trakkr.ai (1)
- wonderchat.io (1)
- wotnot.io (1)

## Definitions

- Visibility (0–100): how often and how high AI answers name the brand, weighted by position.
- Mention rate: share of collected AI answers that name the brand.
- Share of voice: the brand's mentions as a share of all brand mentions in the category.
- Citation authority: share of answers naming the brand that cite the brand's own site.

Cite as: SlateIndex, “Compare the leading Live Chat & AI Support platforms”, https://slateindex.ai/prompt/compare-the-leading-live-chat-and-ai-support-platforms-x2asaosrg6, data of 2026-11-03. Licence: CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/).