# How long does it take to roll out a contact center platform?

Category: Contact Center. Intent: informational. Top brand: Salesforce.

Page: https://slateindex.ai/prompt/how-long-does-it-take-to-roll-out-a-contact-center-platform-rekmgxp426 · data of 2026-11-03

## Brands named

| Brand | Share of engines |
|---|---|
| Salesforce | 67% |
| RingCentral | 33% |
| ServiceNow | 33% |
| Aircall | 33% |
| Microsoft Dynamics 365 Contact Center | 33% |
| Genesys | 33% |
| CXone | 33% |
| Five9 | 33% |
| Amazon Connect | 33% |
| Cisco Webex Contact Center | 33% |
| Twilio Flex | 33% |

## Sources

- ciopages.com (2)
- thelevel.ai (2)
- aircall.io (1)
- altigen.com (1)
- changingexpectations.ai (1)
- cisco.com (1)
- contactcenternation.com (1)
- elevarus.com (1)
- etslabs.ai (1)
- frejun.com (1)
- getdialedin.com (1)
- gigabpo.com (1)
- hubspotusercontent-na1.net (1)
- indosoft.com (1)
- laconfianzatech.com (1)
- maaztechnologies.com (1)
- netwiseglobal.com (1)
- randgroup.com (1)
- ringcentral.com (1)
- salesforce.com (1)
- sangoma.com (1)
- tollanis.com (1)
- twilio.com (1)
- ximasoftware.com (1)

## Definitions

- Visibility (0–100): how often and how high AI answers name the brand, weighted by position.
- Mention rate: share of collected AI answers that name the brand.
- Share of voice: the brand's mentions as a share of all brand mentions in the category.
- Citation authority: share of answers naming the brand that cite the brand's own site.

Cite as: SlateIndex, “How long does it take to roll out a contact center platform?”, https://slateindex.ai/prompt/how-long-does-it-take-to-roll-out-a-contact-center-platform-rekmgxp426, data of 2026-11-03. Licence: CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/).