# Is 3CX a good contact center platform?

Category: Contact Center. Intent: navigational. Top brand: 3CX.

Page: https://slateindex.ai/prompt/is-3cx-a-good-contact-center-platform-mi5njtndld · data of 2026-11-03

## Brands named

| Brand | Share of engines |
|---|---|
| 3CX | 100% |
| Genesys | 100% |
| AWS | 67% |
| Salesforce | 67% |
| HubSpot | 67% |
| Talkdesk CX Cloud | 67% |
| Zendesk | 67% |
| RingCentral | 67% |
| Zoho | 67% |
| CXone | 67% |
| Five9 | 33% |
| Freshworks | 33% |

## Sources

- 3cx.com (11)
- capterra.com (3)
- g2.com (3)
- 3cxus.com (2)
- 3cx.solutions (1)
- co.th (1)
- europeanpurpose.com (1)
- gartner.com (1)
- github.com (1)
- nec.com.au (1)
- seekvectors.com (1)
- technologyevaluation.com (1)

## Definitions

- Visibility (0–100): how often and how high AI answers name the brand, weighted by position.
- Mention rate: share of collected AI answers that name the brand.
- Share of voice: the brand's mentions as a share of all brand mentions in the category.
- Citation authority: share of answers naming the brand that cite the brand's own site.

Cite as: SlateIndex, “Is 3CX a good contact center platform?”, https://slateindex.ai/prompt/is-3cx-a-good-contact-center-platform-mi5njtndld, data of 2026-11-03. Licence: CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/).