# Is Hiver a good live chat tool?

Category: Live Chat & AI Support. Intent: navigational. Top brand: Hiver.

Page: https://slateindex.ai/prompt/is-hiver-a-good-live-chat-tool-d3aklqrdlb · data of 2026-11-03

## Brands named

| Brand | Share of engines |
|---|---|
| Hiver | 100% |
| Intercom | 100% |
| Zendesk | 100% |
| Tidio | 67% |
| LiveChat | 33% |
| Salesforce | 33% |
| Drift | 33% |
| Freshworks | 33% |

## Sources

- capterra.com (4)
- hiverhq.com (4)
- saleshive.com (2)
- techradar.com (2)
- dupple.com (1)
- geekchamp.com (1)
- intercom.com (1)
- itechguides.com (1)
- softabase.com (1)
- softwareadvice.com (1)
- softwarefinder.com (1)
- softwarehope.com (1)
- softwaresuggest.com (1)
- technology.org (1)
- thectoclub.com (1)
- thecxlead.com (1)
- tidio.com (1)
- toolradar.com (1)

## Definitions

- Visibility (0–100): how often and how high AI answers name the brand, weighted by position.
- Mention rate: share of collected AI answers that name the brand.
- Share of voice: the brand's mentions as a share of all brand mentions in the category.
- Citation authority: share of answers naming the brand that cite the brand's own site.

Cite as: SlateIndex, “Is Hiver a good live chat tool?”, https://slateindex.ai/prompt/is-hiver-a-good-live-chat-tool-d3aklqrdlb, data of 2026-11-03. Licence: CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/).