# Is there a free contact center platform for small teams?

Category: Contact Center. Intent: transactional. Top brand: VICIdial.

Page: https://slateindex.ai/prompt/is-there-a-free-contact-center-platform-for-small-teams-5jssin6mq2 · data of 2026-11-03

## Brands named

| Brand | Share of engines |
|---|---|
| Zoho | 100% |
| VICIdial | 67% |
| HubSpot | 67% |
| Freshworks | 33% |
| Genesys | 33% |
| Five9 | 33% |
| Bitrix24 | 33% |
| Nextiva | 33% |
| 3CX | 33% |
| CloudTalk | 33% |
| Salesforce | 33% |

## Sources

- libredesk.io (3)
- nextiva.com (3)
- rankite.com (2)
- thecxlead.com (2)
- bitrix24.com (1)
- bottlecrm.io (1)
- chatwoot.com (1)
- cloudtalk.io (1)
- dupple.com (1)
- enterprisesoftwarereview.com (1)
- freebiefy.com (1)
- getvoip.com (1)
- helpzen.io (1)
- hubspot.com (1)
- itechguides.com (1)
- kommio.io (1)
- nodedr.com (1)
- salesforce.com (1)
- shopify.com (1)
- softwareadvice.com (1)
- techradar.com (1)
- toolradar.com (1)
- zoho.com (1)

## Definitions

- Visibility (0–100): how often and how high AI answers name the brand, weighted by position.
- Mention rate: share of collected AI answers that name the brand.
- Share of voice: the brand's mentions as a share of all brand mentions in the category.
- Citation authority: share of answers naming the brand that cite the brand's own site.

Cite as: SlateIndex, “Is there a free contact center platform for small teams?”, https://slateindex.ai/prompt/is-there-a-free-contact-center-platform-for-small-teams-5jssin6mq2, data of 2026-11-03. Licence: CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/).