# Most affordable contact center platform that is still reliable

Category: Contact Center. Intent: commercial. Top brand: Talkdesk CX Cloud.

Page: https://slateindex.ai/prompt/most-affordable-contact-center-platform-that-is-still-pzkah2leep · data of 2026-11-03

## Brands named

| Brand | Share of engines |
|---|---|
| RingCentral | 100% |
| Genesys | 67% |
| CloudTalk | 67% |
| Dialpad | 67% |
| Nextiva | 33% |
| Talkdesk CX Cloud | 33% |
| Five9 | 33% |
| Amazon Connect | 33% |
| Zoom Contact Center | 33% |
| AWS | 33% |
| HubSpot | 33% |
| Aircall | 33% |
| Zendesk | 33% |
| Freshworks | 33% |
| Twilio Flex | 33% |

## Sources

- nextiva.com (2)
- rankite.com (2)
- zendesk.com (2)
- amplifai.com (1)
- apploye.com (1)
- contactcenternation.com (1)
- costofsoftware.com (1)
- frontdeskreview.com (1)
- g2.com (1)
- gartner.com (1)
- genesys.com (1)
- liveagent.com (1)
- nice.com (1)
- ringcentral.com (1)
- softwareadvice.com (1)
- talkdesk.com (1)
- techtarget.com (1)
- zoom.us (1)

## Definitions

- Visibility (0–100): how often and how high AI answers name the brand, weighted by position.
- Mention rate: share of collected AI answers that name the brand.
- Share of voice: the brand's mentions as a share of all brand mentions in the category.
- Citation authority: share of answers naming the brand that cite the brand's own site.

Cite as: SlateIndex, “Most affordable contact center platform that is still reliable”, https://slateindex.ai/prompt/most-affordable-contact-center-platform-that-is-still-pzkah2leep, data of 2026-11-03. Licence: CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/).