# Most affordable help desk platform that is still reliable

Category: Help Desk. Intent: commercial. Top brand: Zoho.

Page: https://slateindex.ai/prompt/most-affordable-help-desk-platform-that-is-still-reliable-msgldmzq2i · data of 2026-11-03

## Brands named

| Brand | Share of engines |
|---|---|
| Zoho | 100% |
| Freshworks | 100% |
| Spiceworks Cloud Help Desk | 67% |
| Help Scout | 67% |
| HelpDesk | 67% |
| Jira Service Management | 33% |
| LiveAgent | 33% |
| HelpSpot | 33% |

## Sources

- atlassian.com (3)
- helpscout.com (3)
- zoho.com (3)
- freshworks.com (2)
- helpdesk.com (2)
- helpspot.com (2)
- pcmag.com (2)
- capterra.com (1)
- dragapp.com (1)
- g2.com (1)
- rankite.com (1)
- rework.com (1)

## Definitions

- Visibility (0–100): how often and how high AI answers name the brand, weighted by position.
- Mention rate: share of collected AI answers that name the brand.
- Share of voice: the brand's mentions as a share of all brand mentions in the category.
- Citation authority: share of answers naming the brand that cite the brand's own site.

Cite as: SlateIndex, “Most affordable help desk platform that is still reliable”, https://slateindex.ai/prompt/most-affordable-help-desk-platform-that-is-still-reliable-msgldmzq2i, data of 2026-11-03. Licence: CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/).