# Official website of the top live chat tool vendors

Category: Live Chat & AI Support. Intent: navigational. Top brand: Intercom.

Page: https://slateindex.ai/prompt/official-website-of-the-top-live-chat-tool-vendors-skhr3hx4nq · data of 2026-11-03

## Brands named

| Brand | Share of engines |
|---|---|
| Intercom | 100% |
| LiveChat | 100% |
| Zendesk | 100% |
| HubSpot | 100% |
| Freshworks | 100% |
| tawk.to | 100% |
| Zoho | 100% |
| Tidio | 67% |
| Crisp | 67% |
| Comm100 | 67% |
| LiveAgent | 67% |
| Olark | 67% |
| Gorgias | 67% |
| Chatwoot | 67% |
| LivePerson | 33% |
| JivoChat | 33% |
| Podium | 33% |
| HelpCrunch | 33% |
| Re:amaze | 33% |
| Help Scout | 33% |

## Sources

- livechat.com (4)
- intercom.com (3)
- tidio.com (3)
- zendesk.com (3)
- hubspot.com (2)
- zoho.com (2)
- capterra.com (1)
- chatim.app (1)
- chatwoot.com (1)
- comm100.com (1)
- crisp.chat (1)
- freshworks.com (1)
- gorgias.com (1)
- helpscout.com (1)
- jivochat.com (1)
- jotform.com (1)
- liveagent.com (1)
- olark.com (1)
- reamaze.com (1)
- tawk.to (1)

## Definitions

- Visibility (0–100): how often and how high AI answers name the brand, weighted by position.
- Mention rate: share of collected AI answers that name the brand.
- Share of voice: the brand's mentions as a share of all brand mentions in the category.
- Citation authority: share of answers naming the brand that cite the brand's own site.

Cite as: SlateIndex, “Official website of the top live chat tool vendors”, https://slateindex.ai/prompt/official-website-of-the-top-live-chat-tool-vendors-skhr3hx4nq, data of 2026-11-03. Licence: CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/).