# What are common mistakes when buying a CRM?

Category: CRM. Intent: informational. Top brand: HubSpot.

Page: https://slateindex.ai/prompt/what-are-common-mistakes-when-buying-a-crm-i2fvyz3mxb · data of 2026-11-03

## Brands named

| Brand | Share of engines |
|---|---|
| Bitrix24 | 33% |
| HubSpot | 33% |
| Salesforce | 33% |
| Zendesk | 33% |
| Microsoft Dynamics 365 | 33% |
| Zoho | 33% |
| NetHunt CRM | 33% |
| Vtiger | 33% |

## Sources

- bitrix24.com (2)
- bitpipe.com (1)
- codesoltech.com (1)
- crm.coach (1)
- empat.tech (1)
- erpresearch.com (1)
- fivepaths.com (1)
- fluentcrm.com (1)
- freeagentcrm.com (1)
- hubspot.com (1)
- livespace.io (1)
- nethunt.com (1)
- nexsage.com (1)
- onepagecrm.com (1)
- rework.com (1)
- salesboom.com (1)
- successfulmeetings.com (1)
- tcpamericas.com (1)
- thepearsonco.com (1)
- viewpointanalysis.com (1)
- vivacity-solutions.com (1)
- vtiger.com (1)
- wise.com (1)
- zendesk.com (1)

## Definitions

- Visibility (0–100): how often and how high AI answers name the brand, weighted by position.
- Mention rate: share of collected AI answers that name the brand.
- Share of voice: the brand's mentions as a share of all brand mentions in the category.
- Citation authority: share of answers naming the brand that cite the brand's own site.

Cite as: SlateIndex, “What are common mistakes when buying a CRM?”, https://slateindex.ai/prompt/what-are-common-mistakes-when-buying-a-crm-i2fvyz3mxb, data of 2026-11-03. Licence: CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/).