# What are the best Live Chat & AI Support tools in 2026?

Category: Live Chat & AI Support. Intent: commercial. Top brand: Intercom.

Page: https://slateindex.ai/prompt/what-are-the-best-live-chat-and-ai-support-tools-in-2026-7ot7kfzrhs · data of 2026-11-03

## Brands named

| Brand | Share of engines |
|---|---|
| Intercom | 100% |
| Tidio | 100% |
| Zendesk | 100% |
| Help Scout | 100% |
| Freshworks | 100% |
| HubSpot | 100% |
| Gorgias | 67% |
| Crisp | 67% |
| LiveChat | 67% |
| Salesforce | 67% |
| tawk.to | 33% |
| Zoho | 33% |
| Comm100 | 33% |
| Hiver | 33% |

## Sources

- freshworks.com (3)
- intercom.com (2)
- livechat.com (2)
- rankite.com (2)
- comm100.com (1)
- crisp.chat (1)
- dupple.com (1)
- g2.com (1)
- gleap.ai (1)
- gorgias.com (1)
- helpscout.com (1)
- hiverhq.com (1)
- hubspot.com (1)
- manychat.com (1)
- myaskai.com (1)
- rework.com (1)
- stacknpilot.com (1)
- stammer.ai (1)
- surveysparrow.com (1)
- tidio.com (1)
- wonderchat.io (1)
- zendesk.com (1)

## Definitions

- Visibility (0–100): how often and how high AI answers name the brand, weighted by position.
- Mention rate: share of collected AI answers that name the brand.
- Share of voice: the brand's mentions as a share of all brand mentions in the category.
- Citation authority: share of answers naming the brand that cite the brand's own site.

Cite as: SlateIndex, “What are the best Live Chat & AI Support tools in 2026?”, https://slateindex.ai/prompt/what-are-the-best-live-chat-and-ai-support-tools-in-2026-7ot7kfzrhs, data of 2026-11-03. Licence: CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/).